Windows 10: Windows 10 Build 18362 - Speakers not Working

Discus and support Windows 10 Build 18362 - Speakers not Working in Windows 10 Drivers and Hardware to solve the problem; Symptom: ‘Sound’ reports Speakers Not Plugged In. Speakers and Headphones are greyed out. The only available items for Playback are ‘Digital Audio... Discussion in 'Windows 10 Drivers and Hardware' started by KeithBC, Jul 29, 2019.

  1. KeithBC Win User

    Windows 10 Build 18362 - Speakers not Working


    Symptom: ‘Sound’ reports Speakers Not Plugged In. Speakers and Headphones are greyed out. The only available items for Playback are ‘Digital Audio (S/PDIF)’


    Hardware: Gigabyte MB X58-USB3, home built around 2013

    Background: PC Working fine then Windows Update took it to Windows 10.0.18362


    I think….whatever does the detection for Speakers (or headphones) being connected is at fault and is inhibited somehow. But I do not know how this service is provided so I may explore further, if indeed that is what is causing this.


    I have tried…


    Windows Troubleshooter and various articles on this forum for dealing with Sound problems.


    See https://support.microsoft.com/en-in/help/4026994/windows-10-fix-sound-problems


    I tried numerous Audio Drivers including… various vintages of RealTek audio driver starting from Gigabyte Support site (Driver c 2012) through other Realtek drivers up to April 2019, and in desperation Default Windows Audio Driver, (High Definition Audio Device).


    Re-loaded BIOS (Audio is enabled in the BIOS)


    I also carried out DISM.exe Repair and SFC /SCannow

    Other than the speaker fault remaining throughout all of these tests nothing untoward was reported.


    Any advice gratefully received.


    Keith

    :)
     
    KeithBC, Jul 29, 2019
    #1
  2. Junaid_A Win User

    Windows 10 recognizes my UE Megaboom as a headset and not a speaker will not work?

    Hi Rachael,



    Thank you for writing to Microsoft Community Forums.



    I suggest you try the steps listed below and check if it works. This issue could be because of the Headphones BT SPEAKER Stereo being set as default. I suggest you to try the steps listed below and check if it works.



    • Pair the speaker with your PC.
    • Right click the Windows icon on the taskbar and choose
      Device Manager.

    • Expand Sound, video, and game controllers
      and right click on your Bluetooth speaker (BT SPEAKER Stereo).
    • Choose Disable and acknowledge the confirmation popup. Wait for the screen to refresh.
    • Right click on the same device again and Enable.
    • Exit Device Manager and see if the issue persist.


    Regards,
     
    Junaid_A, Jul 29, 2019
    #2
  3. USB printer disappears with W10 build 18362

    I updated my PC to Build 18362 and my Laserjet 2200D printer on a USB connection disappeared and I can't add it back in as its not discoverable. I updated another PC to the same build and it doesn't work on that either. I tried the pinter and cable on
    a laptop and it works OK. I've gone through the HP process of adding in the printer drivers and then switching on the printer and it still can't be discovered. Its an old printer, about 12 years old, but I think it should still work. Any suggestions?
     
    JamesStones, Jul 29, 2019
    #3
  4. Ivy Mun Win User

    Windows 10 Build 18362 - Speakers not Working

    Speakers and headphones work at the same time

    Hi.

    Let us isolate your concern by answering these few questions.

    • Have you tried connecting your headphones directly to your desktop?
    • Does your speaker work normally when connected to your desktop?
    You may try the following steps to help resolve your concern:

    • Unplug or Disconnect your speaker from the desktop.
    • Connect your headphone directly to the desktop.
    If the headphone works properly when directly connected to the desktop, we suggest that you contact your speaker manufacturer for assistance.

    Let us know how it goes.
     
    Ivy Mun, Jul 29, 2019
    #4
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Windows 10 Build 18362 - Speakers not Working

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