Windows 10: windows 10 camera driver missing in device driver

Hello ,


I am not able to have my camera app working on windows 10 . can't find camera app in device manager, tried running scan for hardware changes on device manager still I can't see it .


please advice

:)

 

Missing Camera Driver

Hi,

Thank you for the reply.

Sorry for the delay in response.

As per the details shared by you, I have checked with the Acer website and I did not find any updated Camera drivers. There are drivers available only for Windows 7.

However, I suggest you to download the Camera drivers from
Extensa 5635 and install the drivers.

Since the drivers are for Windows 7 you will need to install the drivers in compatibility mode, to install the drivers in compatibility mode follow the steps mentioned below:

1. Right click on the setup file and click on
   Properties.
   
2. Click on Compatibility tab.
   
3. Now, click on the check box that says Run this program in compatibility mode and select
   Windows 7.
   
4. Click on Apply and then,
   OK.
   
5. Now, run the setup file to install the drivers.
   

Hope it helps.

Let us know if you got the help you needed by clicking ‘Yes’ or ‘No’.

Nikhar Khare

Microsoft Community - Moderator

 

Missing Camera Driver

Hi,

Thank you for writing to Microsoft Community Forums.

The issue could be because of any third party application or malware made changes to the Camera driver.

However, you can follow the steps from
Windows can't find or start the camera.

If you are unable to open Camera after following the above-mentioned steps, please reply with the following details:

• Are you using an external Camera or an in-built Camera?
  
• What is the make and model of your computer?
  

Hope it helps.

Let us know if you got the help you needed by clicking ‘Yes’ or ‘No’.

Nikhar Khare

Microsoft Community - Moderator

 

missing camcorder imaging device "drivers"

It looks like the manufacturer of the device you're trying to install didn't release drivers to Windows 10.

As a workaround, we suggest that you contact your manufacturer and ask for the legacy drivers of the device for Windows 7. Once you have the file of the drivers, right-click on it and choose
Extract. Once done, add it as a legacy driver. To do so, see the steps below:

• Go to Device Manager > Action > Add legacy hardware. Follow the virtual steps to add a hardware.
• Once done, it will show you the common hardware types; then, choose IEEE 1394 host controllers.
• After choosing IEEE 1394 host controllers, it will show you the page to select the manufacturer and model of your hardware.
• To choose for the legacy driver you've extracted, click Have Disk >
  Browse. Now it will show you the window to locate the file.

Let us know what happens after doing the suggestions above.