Windows 10: Windows 10 camera error- can't fix

Hey there,


I am trying to take video on my camera and it's not working. I take a picture or video with the app and it won't save giving me the error code:


0XA00F424F<PhotoCaptureFileCreationFailed> (0x80004005)


I've tried uninstalling and reinstalling, installing updates, modifying security features.


Can someone please help?


Thanks!

:)

 

Windows 10 camera error code 0xA00F4244(0xC00D36D5)

Hi Allen,

Compatibility could be one of the probable reasons why you have this error. What we can suggest is for you to run the hardware troubleshooter. You can follow the steps below:

• Click the magnifying glass icon beside the Windows start menu.
• Type Troubleshooting.
• Select Hardware and Sound.
• Click Hardware and Devices from the options list.
• Click Next to run the Hardware and Device Troubleshooter.

You can also refer to the answers provided by our community below:

• Likhitha V's Camera App error on Windows 10

Thanks.

 

Windows 10 update issue - camera

Hi,

Thank you for posting your query on Microsoft Community.

I would require more information to help you better.

What is the make and model of the camera?

I would suggest you to make sure the camera is installed properly and listed under Device Manager.

Follow these steps:

• Press “Windows key + X” from keyboard.
• Select “Device Manager” option from the list.
• Check if the Camera is listed in the devices list.

If it is not listed then the Camera driver is not installed. I would suggest you to run “Hardware and Devices” troubleshooter to diagnose and fix the issue.

If the camera is listed in the device manager, then perform the following troubleshooting methods:

Method 1:

You may try running the Hardware and Device troubleshooter and check if it helps.

a. Press Windows Key +R, type Control Panel.

b. Type troubleshooting in the search bar, click on troubleshooting.

c. Click on Hardware and Sound, click on Hardware and Devices.

d. Follow the steps from the wizard to run the troubleshooter.

Method 2:

If that doesn’t work, then I would suggest you to perform troubleshooting steps from the link “What
to do if you have problems with an app” to diagnose and fix if the issue is with Camera app.

Method 3:

If this doesn’t fix the issue, I would suggest you to uninstall the camera from Device Manager then reinstall it and then check if this fixes the issue.

Follow these steps:

• Press “Windows key + X” from the keyboard.
• Select “Device Manager” option.
• Search for Camera, then right click and select “Uninstall”.
• Then restart the computer.
• Download the latest driver from the Manufacturer’s website and install it.

Please do let us know if you need any further assistance related to Windows, we will be glad to assist you.

 

my camera disappeared with Windows 10 update

Hello,

I appreciate for trying the troubleshooting steps for resolving the issue, as a next step I would suggest you to follow the below method and check if it helps.

An outdated or incompatible driver can cause this problem. As an initial step, I suggest you to visit the manufacturer website and install the latest driver for Windows 10.

If the driver for Windows 10 is unavailable, you may install the latest driver in compatibility mode.



Compatibility mode runs the program using settings from a previous version of Windows.

Follow the below steps:

• Right-click
  on the setup file of the driver and select Properties.
• Select Compatibility tab.
• Place a check mark next to
  Run this program in Compatibility mode and select previous version of Windows from the drop down list.
• Let the driver install and then check the functionality.
  

Also, see: How to fix Windows 10 issues with cameras when the Windows Camera app fails to launch

How to fix Windows 10 issues with cameras when the Windows Camera app fails to launch



Hope it helps.



Let us know the status, we are glad to assist you further.