Windows 10: windows 10 cannot find desktop-blank screen with message flashing on and off

how to fix windows lost desktop?

:)

 

Blank Screen

Hi Virginia,

Conflicts with third-party software and outdated graphic drivers are common contributors to the black screen issue that you're having. To isolate the said issue, we'd like to ask a few questions:

• Are you getting any error messages before getting a blank screen?
• Are you experiencing this when using a particular app?
• Were there any changes made on your computer settings prior to this issue?

Meanwhile, we suggest that you refer to this
article which talks about the steps you can take to resolve blank screen errors.

We'll wait for your response and assist you accordingly.

 

Black screen after Windows update.

Hi Crystel,

Thank you for writing to Microsoft Community Forums.

• Were you able to get to the desktop screen after you restarted the system?
  
• When the screen was blank, were you able to see the cursor on the screen?
  
• Did you get any error code or error message?
  

Please get back to us with answers to above questions, for us to suggest the appropriate troubleshooting steps.

Meanwhile, I suggest to try the steps mentioned in the article below and let us know if it helps.

Troubleshoot black screen or blank screen errors

We look forward for your reply.

Thanks,

Peer Samie

Microsoft Community-Moderator

 

Blank and Flashing Desktop

Hi,



Thank you for posting in Microsoft Community.



I understand that you are facing some issues regarding your computer desktop. Let me help you resolving the issue.



I suggest you to try updating the Display Adapter drivers check if it works for you.





Follow the steps to update the Display driver:

• Press Windows Key + X key and click
  Device Manager.
• Expand ‘Display Adapters’.
  
• Right-click on the Display Adapter listed and click on ‘Update Driver Software’.
• Select the option to automatically search for the updated driver software.
• Restart the computer after its updated and verify.

Also try to access the computer manufacturer's website and download the latest display drivers for your computer and install the same.

If issue still persists, I suggest you to Uninstall and reinstall the Display driver and check if it works for you.
Refer to the steps below:





Follow the steps to uninstall the Display driver:

• Press Windows Key + X key and click
  Device Manager.
• Expand ‘Display Adapters’.
  
• Right-click on the Display Adapter listed and click on ‘Uninstall’.
• Select the option to delete driver software.
• Restart the computer after its uninstalled.

Also try to access the computer manufacturer's website and download the latest display drivers for your computer and install the same.



Hope this will fix the issue, if not let us know with the updated status and we will be happy to assist you further.



Thank you.