Windows 10: Windows 10 can't control volume with Galaxy Buds connected

So I got my galaxy buds a few weeks ago. There are no connectivity issues with them. They will connect to my surface laptop 2, no problem, but when I try to adjust the volume, the slider will move but the volume doesn't actually change. I've read many forums, contacted Samsung to which it was stated that there was no solution and I was told to contact Microsoft, contacted Microsoft where they told me it was an issue regarding Samsung's drivers, and messed around with it on my own.

When I went into my output devices I have noticed that it comes up as two different devices. One is stereo and the other is handsfree audio. I played around with enabling and disabling them and at one point I was able to adjust the volume! But then it went back to this issue and I have no idea what I can do. Please help!! I've also posted this on Samsung's forums but I have gotten no response.

:)

 

Windows 10 Bluetooth pairs with Galaxy S8 but will not connect

Hi Tanner Greenwald,



Thank you for writing to Microsoft Community Forums.



In order to isolate to the root cause of this issue and assist you with appropriate troubleshooting steps, please reply with the answers to the questions below.

1. Are you aware of any changes made to this computer prior to the issue?
   
2. Are you able to connect your Samsung Galaxy S8 with other devices?
   
3. Are you able to connect other Bluetooth devices to your Windows 10 computer?
   

Meanwhile, I suggest you to follow the steps mentioned in Fix Bluetooth problems in
Windows 10 and Can't connect a bluetooth device to the phone or tablet
and check if you are able to connect your Samsung Galaxy S8 with your Windows 10 computer.



Write to us with the updated results and the required information for us to be able to assist you further.

 

Bleutooth headphones Galaxy Buds TouchPad types characters in Remote Desktop (RDP)

I use Galaxy Buds (bleutooth headphones) on my Laptop. On the Buds there is a touchpad that can be used to control my phone (if they are connected to the phone).

From my Laptop i use a remote desktop connection to my work PC (a virtual machine). Now if I touch the buds, a character is typed into the VM (single touch is a 'g', double touch a 'p' and tripple a 'q'.

When I do this on my laptop, nothing happens.

In my Remove Desktop configuration, under 'local devices and resources', I have only 'shared' the C-drive of my laptop. (no priters, clipboard, etc.).

How is this possible? And how can I stop this?

 

volume control error

Hi Akash,

The issue with volume control could have happened due to the corrupted or outdated driver. To resolve your issue, we suggest that you follow the 2 methods below:

Method 1: Run the Audio Troubleshooter on the system.



Windows 10 has a built-in troubleshooter to check and fix issues with Sound. We would suggest you run this troubleshooter to check if the issue is with your Audio



Refer these steps:

• Press Windows key+X, select Control panel.
• Change the view as an option on the top right to Large icons.
• Click on troubleshooting and click on the view all option on the left panel
• Run the playing Audio troubleshooter

Method 2. Uninstall and reinstall the latest drivers from the manufacturer website.

Follow the steps to update the audio drivers:

• Press Windows key + X key and click Device Manager.
• Expand the Sound, Video and game controllers.
• Right-click on the Sound card and click on Uninstall.
• Install the latest audio driver from the manufacturer website.

Let us know the result for us to assist you further.