Windows 10: Windows 10 CD/DVD Drive not recognized; internal or external

I know this is an old and seriously aggrivating problem but the comments are locked and I have not been able to resolve.

I did the

reg.exe add "HKLM\System\CurrentControlSet\Services\atapi\Controller0" /f /v EnumDevice1 /t REG_DWORD /d 0x00000001

thing and that did not work. I also downloaded the DVD software for trial - not paying for it until I can check it out.

It did nothing either.

My PC has an internal CD drive and I purchased an external CD/DVD drive. Neither one is accessible.

How can I get this fixed?

:)

 

CD/DVD drive not recognized

---I'm okay with opening latops. I've opened this one 3 times, adding SSD HD and upgrading RAM. I'll be able to try this later on, Friday, probably. With it spinning up when a CD is inserted, I'm not sure this would help. I'd appreciate advice on this.

 

CD/DVD drive not recognized


First, try inserting a disc in the drive, does it spin up?
Sometimes, it takes media in the device to be recognized, rare for an optical drive though.

A few other suggestions

• Try uninstalling the device in Dev mgr, wait 2 or 3 minutes and if Windows doesn't cycle though hardware changes, right click any device and select Scan for Hardware changes.
  
  
• You might also want to check File and Folder options in File Explorer
  press the blue file menu,
  select Change folder and Serach options
  select the View tab
  is show empty drives selected?
  
  
• It would help members if you could post a screen shot of Dev mgr device properties (post the first 4 tabs)
  If it is an unknown device -post the General tab and the Details.
  On the Details tab, select Hardware IDs from the drop down box
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  

I'm not sure if these suggestions will help. I had a similar issue with a CD drive on a Vista box, turned out to be a hardware issue on the Mobo. The optical drive is really controlled by a few settings (DVD, CD, Writer) and when it doesn't work, it is hard to diagnose.

If the device worked before (recently), it's a Win10 issue, and it might be version specific. There are known issues with AMD graphics drivers, this might extend to the chipset as well - those with Intel boards / CPUs can ignore this part. It's a guess anyway.

If you're comfortable with hardware, you might try removing the optical drive from the box, restarting without it attached, and then shut down, reinstall the optical drive and start up the machine.

Follow instructions in the service manual for your device or on the mfr website.

 

Is an external CD-DVD/RW drive a complete replacement?


Is an external CD-DVD/RW drive a complete replacement for an internal drive?

I would like to replace my non-functioning internal CD-DVD/RW drive with an external drive, such as the Dell drive listed in the following link: https://www.amazon.com/Dell-DW316-Ex...M6040WGXPZNYW1


I'm particularly interested in burning and using bootable CD's needed for some app's, where CD's seem to work much better than flash drives.

An excellent example is my current attempt to create a Macrum Reflect Emergency Boot Disk, where a standard flash drive with a FAT 32 format is not suitable without special formatting first. My first formatting attempt resulted in a flash drive that was not recognized except in disk management.

Jim