Windows 10: Windows 10-CD player

From the day I got my laptop the cd player has never worked. I am not impressed and not savy on how to fix this issue. Is there a download to fix this issue

:)

 

Unable to burn audio cd in Windows Media Player

Hello,

I realize the inconvenience you are experiencing with Windows media player. I will certainly help you.

I suggest you to follow the methods below and check if it helps:

Method 1: Troubleshooting.

Step 1: Run Windows Media player
troubleshooter by following the steps below, and check if the issue is resolved.

• Type Troubleshooting in the search bar next to
  Start icon, and select the top most search result.
• Click on View all option from the left side panel of the window,
  
• Select Windows Media Player DVD from the listed options, click on
  Advanced option, and check Apply repairs automatically
  option.
• Follow the on screen instructions.

Step 2: I suggest you to run the Hardware and Devices troubleshooter by following the steps below and check if the issue is resolved.

• Type Troubleshooting in the search box next to
  Start button and select the top most search result.
• Click on View all from left side panel of the screen.
• Select Hardware and Devices, click on
  Advanced option and check Apply repairs automatically
  option.
• Follow the on screen instructions.
• Close the window and check if the changes are effective.

Method 2: If the issue persist, I suggest you to disable and enable the Windows media player by following the steps below:

• Press Windows icon key on the keyboard, type
  Windows Media Player, right click on the top most search result and select
  Uninstall option.
• From the window, click on Turn Windows feature on or off.
• Expand the Media Features option from the window, and uncheck the
  Windows Media Player.
• Follow the steps from ‘a’ to ‘c’, except check the Windows Media Player option and check if the issue is resolved.

As a reference, click on the link below about Burn a CD or DVD in Windows Media Player:

Burn and rip CDs

Let us know the results. We will be glad to assist you further.

Thank you.

 

not able to burn CD using Windows Media Player in Windows 10.

Hi,



Thank you for posting on Microsoft Communities. We will help you in resolving your issue.



Method 1: Troubleshooting.



Step 1: Run Windows Media player troubleshooter by following the steps below, and check if the issue is resolved.

• Type Troubleshooting in the search bar next to Start
  icon, and select the top most search result.
• Click on View all option from the left side panel of the window,
  
• Select Windows Media Player DVD from the listed options, click on
  Advanced option, and check Apply repairs automatically
  option.
• Follow the on screen instructions.

Step 2: I suggest you to run the Hardware and Devices troubleshooter by following the steps below and check if the issue is resolved.

• Type Troubleshooting in the search box next to
  Start button and select the top most search result.
• Click on View all from left side panel of the screen.
• Select Hardware and Devices, click on
  Advanced option and check Apply repairs automatically
  option.
• Follow the on screen instructions.
• Close the window and check if the changes are effective.

Method 2: If the issue persist, I suggest you to update the
DVD/CD drivers from the device manager by following the steps below and check if the issue is resolved.

• Press Windows icon key on the keyboard, type device manager and select the top most search result.
• Expand DVD/CD ROM drives, right click on the driver and select
  Update option.
• Follow the on-screen instructions.

Method 3: If the issue persist, I suggest you to disable and enable the Windows media player by following the steps below:

• Press Windows icon key on the keyboard, type Windows Media Player, right click on the top most search result and select
  Uninstall option.
• From the window, click on Turn Windows feature on or off.
• Expand the Media Features option from the window, and uncheck the
  Windows Media Player.
• Follow the steps from ‘a’ to ‘c’, except check the Windows Media Player option and check if the issue is resolved.

As a reference, click on the link below about Burn a CD or DVD in Windows Media Player (Applies to Windows 10 also):

http://windows.microsoft.com/en-IN/windows-8/burn-cd-or-dvd-media-player



Write back to us if you face further issues, we will be happy to assist.



Thank you.

 

Unable to burn CD/DVD using Windows Media Player in Windows 10.

Hi,

Thank you for posting in Microsoft Community.

We understand how you feel about the situation. We're sorry for the trouble.

In regards to the issue, I require additional information to make sure that helps us to resolve the issue easily:

1) What happens when you try to burn the CD/DVD? Does it show any error message?

I suggest you to follow these methods and check if it helps.

Method 1: Troubleshooting.

Step 1: Run Windows Media player troubleshooter by following the steps below, and check if the issue is resolved.

• Type Troubleshooting in the search bar next to Start
  icon, and select the top most search result.
• Click on View all option from the left side panel of the window,
  
• Select Windows Media Player DVD from the listed options, click on
  Advanced option, and check Apply repairs automatically
  option.
• Follow the on screen instructions.

Step 2: I suggest you to run the Hardware and Devices troubleshooter by following the steps below and check if the issue is resolved.

• Type Troubleshooting in the search box next to
  Start button and select the top most search result.
• Click on View all from left side panel of the screen.
• Select Hardware and Devices, click on
  Advanced option and check Apply repairs automatically
  option.
• Follow the on screen instructions.
• Close the window and check if the changes are effective.

Method 2: If the issue persist, I suggest you to disable and enable the Windows media player by following the steps below:

• Press Windows icon key on the keyboard, type Windows Media Player, right click on the top most search result and select
  Uninstall option.
• From the window, click on Turn Windows feature on or off.
• Expand the Media Features option from the window, and uncheck the
  Windows Media Player.
• Follow the steps from ‘a’ to ‘c’, except check the Windows Media Player option and check if the issue is resolved.

As a reference, click on the link below about Burn a CD or DVD in Windows Media Player:

http://windows.microsoft.com/en-gb/windows/burn-cd-dvd-media-player#1TC=windows-10

Let us know the results. We will be glad to assist you further.