Windows 10: Windows 10: Changing resolution results in scaling

Issue:

• GPU sending unsupported video resolution to monitor.

Computer specs:

1. CPU: i5 gen 7
2. RAM: 8GB
3. DISK: 500 SSD
4. GPU: RX 5500 XT

Additional Information:​

1. Motherboard doesn't support onBoard graphics.
2. Radeon Settings = Default.
3. Motherboard Settings = Default.
4. Never used overclock, only GPU downclock few weeks ago.
5. Didn't installed anything new.
6. Using HDMI cable.
7. I never had this issue before.
8. All drivers are up to date.

My monitor is trying to render 2K resolution, the native resolution being 1080p. I changed the resolution using Windows 10 Display Settings, but nothing happens, it just scaled my screen bigger or smaller depending on which resolution I choose.

:)

 

Screen Resolution


Tutorials for you:

• Screen Resolution of Display - Change in Windows 10 - Windows 10 Forums
• DPI Scaling Level for Displays - Change in Windows 10 - Windows 10 Forums

 

Change the Resolution setting on the moniter

Hello, to change your screen resolution, please follow these steps:

1) Open Start, select Settings then select System and then select Display. Alternatively, you can right click the background on your desktop, and select Display Settings.

2) Under Scale and layout, check the setting under Change the size of text, apps, and other items. We suggest you use the percentage marked "(Recommended)."

3) If that doesn't solve your problem, under Resolution, select a new value. We suggest you stick with the resolution marked "(Recommended)."

Source:
https://support.microsoft.com/en-us/help/402695...

Please let me know if this solves your problem, or you need additional steps.

 

Screen Resolution shrunk in size

Hi eaorl ,

My name is Rogelio. I am an Independent Advisor. Thanks for contacting our support.

Follow these steps

Set scaling to Fullscreen

1. Press Windows Key + S and enter Control Panel. Choose Control Panel from the list of results.

2. Go to Appearance and Personalization and choose Adjust screen resolution.

3.Change your resolution to a lower one and click Apply and OK.

4. Next click on Advanced settings.

5.Go to Intel Graphic and Media Control Panel tab.

6. Locate the Scaling setting and set it to Scale Fullscreen.

7. Click Apply and OK to save changes.

8. Change the resolution back to its original value and click Apply and OK to save changes.

Let me know if it helped solve

Regards