Windows 10: Windows 10 complete freeze with buzzing sound from speakers and no BSOD, Event or Error report.

Discus and support Windows 10 complete freeze with buzzing sound from speakers and no BSOD, Event or Error report. in Windows 10 BSOD Crashes and Debugging to solve the problem; I have an Acer Predator Helios 300 Predator PH315-51. I have had random freezes during the last year, these freezes happen at random, when gaming,... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Rhivel, Feb 28, 2021.

  1. Rhivel Win User

    Windows 10 complete freeze with buzzing sound from speakers and no BSOD, Event or Error report.


    I have an Acer Predator Helios 300 Predator PH315-51. I have had random freezes during the last year, these freezes happen at random, when gaming, browsing, or just playing music from YouTube. Whether I have on my headset or using the speakers I get this odd buzzing sound, not high-pitched but glitchy-sounding. The only way to restart the laptop is by maintaining pressed the power button in order to force a reboot. I have runned the usual hardware tests, such as RAM and CPU, still no error found.

    :)
     
    Rhivel, Feb 28, 2021
    #1
  2. philc43 Win User

    Random total freeze with buzzing sound from speakers

    There are no crash dump files included in the logs although your eventlog does show that you have had some recent 0x124 hardware related BSOD events. Other than giving you the generic troubleshooting approach for hardware related issues there is not a lot I can do to help.




    STOP 0x124 Troubleshooting [/i] Read carefully before proceeding.


    Windows 10 complete freeze with buzzing sound from speakers and no BSOD, Event or Error report. [​IMG]
    Warning
    Windows 10 complete freeze with buzzing sound from speakers and no BSOD, Event or Error report. [​IMG]
    If you're overclocking your system, revert back to stock clocks now.
    Windows 10 complete freeze with buzzing sound from speakers and no BSOD, Event or Error report. [​IMG]



    Windows 10 complete freeze with buzzing sound from speakers and no BSOD, Event or Error report. [​IMG]
    Note Test the system once the overclock is removed before continuing with the steps outlined below.

    Part One: CPU Stress Test
    Part Two: MemTest86+ RAM Diagnostic
    Part Three: Hard Drive Diagnostics
    Part Four: GPU Stress Test




    ONE [/i] CPU TEST
    *Arrow Run Prime95 to stress test your CPU. Prime95 - Stress Test Your CPU - Windows 10 Forums


    Windows 10 complete freeze with buzzing sound from speakers and no BSOD, Event or Error report. [​IMG]
    Warning Your CPU temperatures will rise quickly while under this stress test. Keep a keen eye on them and abort the test if overheating occurs.




    TWO [/i] RAM TEST
    *Arrow Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums


    Windows 10 complete freeze with buzzing sound from speakers and no BSOD, Event or Error report. [​IMG]
    Note
    Windows 10 complete freeze with buzzing sound from speakers and no BSOD, Event or Error report. [​IMG]


    MemTest86+ needs to be run for at least 8 passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.




    THREE [/i] HDD TEST
    *Arrow Run HDTune to
    • check the health,
    • scan for errors, no quick scan but full scan
    • run a benchmark.
    It may take some time, but please take the time you need to perform it properly.
    When above is done please make screenshots of the following
    • the health,
    • the error scan,
    • the benchmark incl. following
      • transfer rate,
      • access time,
      • burst rate,
      • cpu usage.



    FOUR [/i] GPU TEST
    *Arrow Run Furmark to stress test your GPU. FurMark - GPU Stress Test - Windows 10 Forums


    Windows 10 complete freeze with buzzing sound from speakers and no BSOD, Event or Error report. [​IMG]
    Note Run Furmark for around 30 minutes.

    Windows 10 complete freeze with buzzing sound from speakers and no BSOD, Event or Error report. [​IMG]
    Warning Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them and abort the test if overheating occurs.
     
    philc43, Feb 28, 2021
    #2
  3. Necro3 Win User
    Windows 10 freezing with loud buzzing sound

    i'm having a lot of problems on my Windows 10 machine and to be honest i'm giving up on it, it used to run games well but now it crashes with a loud buzzing sound even in games that it used to run flawlessly, any help will be appreciated since no one i know has wanted or cared to help me, i've tried updating drivers, windows memory check, updating motherboard drivers, checking drive health and none proved effective, even clean installs of windows won't help, what do i do?
    list of components:

    Windows 10 complete freeze with buzzing sound from speakers and no BSOD, Event or Error report. [​IMG]

    Windows 10 complete freeze with buzzing sound from speakers and no BSOD, Event or Error report. [​IMG]

    Windows 10 complete freeze with buzzing sound from speakers and no BSOD, Event or Error report. [​IMG]

    Windows 10 complete freeze with buzzing sound from speakers and no BSOD, Event or Error report. [​IMG]

    Windows 10 complete freeze with buzzing sound from speakers and no BSOD, Event or Error report. [​IMG]
     
    Necro3, Feb 28, 2021
    #3
  4. Ingmar Win User

    Windows 10 complete freeze with buzzing sound from speakers and no BSOD, Event or Error report.

    Computer freezes with buzzing sound on freshly installed Win 10 2004.

    Razer BlackWidow Ultimate is listed 3 times in Device Manager:

    Windows 10 complete freeze with buzzing sound from speakers and no BSOD, Event or Error report. [​IMG]


    Driver details
    -------------------
    Keyboards:

    Windows 10 complete freeze with buzzing sound from speakers and no BSOD, Event or Error report. [​IMG]

    Mice and other pointing devices:

    Windows 10 complete freeze with buzzing sound from speakers and no BSOD, Event or Error report. [​IMG]

    Human Interface Devices (rzendpt.sys):

    Windows 10 complete freeze with buzzing sound from speakers and no BSOD, Event or Error report. [​IMG]

    -------------------
    Is it normal that I can see it 3 times? Both drivers under Keyboards and Mice and other pointing devices seems to be delivered by Microsoft. The last one is delivered by Razer.

    Razer's FAQ suggests that Razer devices should be listed under Human Interface Devices:

    Windows 10 complete freeze with buzzing sound from speakers and no BSOD, Event or Error report. [​IMG]

    which makes me think that Windows could've installed those other drivers before I've installed Razer Synapse.

    rzudd.sys is called "Razer Mouse Driver" for some reason:

    Windows 10 complete freeze with buzzing sound from speakers and no BSOD, Event or Error report. [​IMG]


    I'm using Creative Sound Blaster X-Fi Surround 5.1 Pro USB sound card for my audio device. On-Board audio is off in the bios atm.

    Windows 10 complete freeze with buzzing sound from speakers and no BSOD, Event or Error report. [​IMG]


    I've installed both "Sound Blaster X-Fi Surround 5.1 Pro Software" (19th November 2019) which includes:

    Windows 10 complete freeze with buzzing sound from speakers and no BSOD, Event or Error report. [​IMG]

    & "Sound Blaster X-Fi Surround 5.1 Pro Drivers" (14th September 2020) after Windows installation.

    What is the best way to uninstall the Creative drivers? Is it enough to uninstall all of those Creative related things through Programs & Features?

    Windows 10 complete freeze with buzzing sound from speakers and no BSOD, Event or Error report. [​IMG]


    Few days ago while uninstalling Nvidia drivers with DDU I saw that there is an option to uninstall Creative drivers as well. Is it safe to use?
     
    Ingmar, Feb 28, 2021
    #4
Thema:

Windows 10 complete freeze with buzzing sound from speakers and no BSOD, Event or Error report.

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