Windows 10: Windows 10, Computer completely freezes randomly ALL day. Forced restart necessary

Ok, I thought this was resolved. My computer did not freeze for 48 hours after trying the last suggestion of disabling BlueTooth and removing BlueTooth Drivers.

I have not put BlueTooth back on and have not resumed using any Bluetooth devices so....here is my original post...


Ok, I have about had it with this issue. It's been going on about a year now.

I have pretty much completely rebuilt this computer, all new parts, even a new case...

My computer randomly freezes. I can walk away and leave the computer running to go do something.

Come back 30 minutes later and it's frozen. I usually only have my web browser open at any given time with several tabs.

It'll freeze while I am using it too, browsing the web, etc.

I have to force a restart by holding the power button until it shuts down.

I have replaced the motherboard, ram, hard drive, CPU, keyboard, mouse, monitor. I am at al loss.

I have tried checking the event viewer but it doesn't have a chance to catch whatever it is that is happening before the system freezes so the only thing I do see is on reboot that the system shut down unexpectedly.

I really am out of ideas, I have searched the Internet for possible solutions but am having no luck.

I am just shy of throwing the whole system out the window. After a year of this, I am over it.

Does anyone have any ideas?

Here is my Event Viewer Log... https://1drv.ms/u/s!AjAJOt7wnOs1b7dUE2LocDMFVvE?e=T5401F

Here is my system info, if anything else is needed please ask.


Machine name: DESKTOP-6AKG7KU

Operating System: Windows 10 Pro 64-bit 10.0, Build 18363

Language: English Regional Setting: English

System Manufacturer: Micro-Star International Co., Ltd.

System Model: MS-7A38

BIOS: A.H0

Processor: AMD Ryzen 5 2600 Six-Core Processor

Memory: 32768MB RAM

Available OS Memory: 32718MB RAM

Page File: 6026MB used, 31556MB available

DirectX Version: DirectX 12

---------------

Display Devices

---------------

Card name: AMD Radeon R7 200 Series

Manufacturer: Advanced Micro Devices, Inc.

Chip type: AMD Radeon Graphics Processor 0x6658

DAC type: Internal DAC400MHz

Device Type: Full Device

Display Memory: 18383 MB

Dedicated Memory: 2024 MB

Shared Memory: 16359 MB

Current Mode: 1366 x 768 32 bit 60Hz

HDR Support: Not Supported

:)

 

Windows 10 freezes randomly

I had already tried turning off fast startup, to no avail.
Will look at the list you provided, thanks. Hard to do when computer freezes on the Windows loading screen though. *Biggrin

I had tried that as well... no result.

 

Windows Updated(16299.309).KB4088776 Restart is required to complete.

Hi dalchina. Good news, I followed your suggestion and reinstalled the update and now it appears as "installed correctly" *Biggrin Maybe it was not necessary to run the Windows Update Troubleshooter or maybe if necessary. But using it I do not think it could have worsened something. The installation was very fast, unlike the first time it showed step 1 and step 2 completed.

Thanks for the suggestions and for the time to respond Best regards.


And thanks for the tip of that program, I'll have it on my list.

 

Windows 10 freezes randomly

Hi,

To better assist you regarding Windows 10 which freezes randomly, please provide the following:

• Which is the last Windows update build you've applied to the computer?
• Are there any third party applications that are currently installed?

Furthermore, we suggest that you do a BIOS update to your computer. Here are the steps:

• Check the motherboard manufacturer's website to find the specific model of your motherboard.
• Go to the computer manufacturer's website.
• Look for the computer model that you're using.
• You should find any available BIOS update.

Let us know how it goes.