Windows 10: Windows 10- Computer will hard freeze after about 2-3 hours of gaming use

Discus and support Windows 10- Computer will hard freeze after about 2-3 hours of gaming use in Windows 10 Gaming to solve the problem; For months now my PC has been hard-freezing, i.e. going completely unresponsive, monitor doesn't change, keyboard lights go out, but power lights on... Discussion in 'Windows 10 Gaming' started by CO2blast, Oct 17, 2021.

  1. CO2blast Win User

    Windows 10- Computer will hard freeze after about 2-3 hours of gaming use


    For months now my PC has been hard-freezing, i.e. going completely unresponsive, monitor doesn't change, keyboard lights go out, but power lights on the tower stay on. Over the months, I have replaced the EVGA 850w PSU, the TUF Gaming RTX 3080 10GB, and removed multiple hard drives. This started occurring after I had my PC completely rebuilt with all different parts, excluding the graphics cardwhich was later replaced, and the hard drives, all of which except 1 have been removed. I now have an SSD as the C: drive and the other drive should be working functionally. My PC has been checked over

    :)
     
    CO2blast, Oct 17, 2021
    #1

  2. Game Bar freezes Computer

    Hi,



    Welcome to Microsoft community and thank you for posting your query.

    I understand your concern. Let me help you to fix the issue.



    To understand the issue better please provide us more information.


    • What is the model number of the computer?

    • Which game are you trying to play?
    • Try playing other games and check what the status is.
    Let’s try simple troubleshooting steps and check if this helps in resolving the issue. Follow the below methods.

    Method 1

    I recommend you to uninstall/reinstall the display driver and check. Follow the below steps:


    • Press Windows key + X and click on
      Device manager
      .

    • Locate for display adapter and click on it to expand.

    • Right click on the device and click on
      uninstall
      .

    • Once you are done uninstalling the driver, restart the computer. It will automatically install the generic display driver.
    If this doesn’t help to fix the issue. I suggest you to update the display driver. Skip step3 from the above steps and right click on the
    device and click on update.

    Method 2.

    If the above method did not help to fix the issue, I would suggest you to
    go to the computer manufacturer website and download the latest display adapter driver. Visit the below link:

    http://www.intel.com/content/www/us...for-5th-generation-intel-core-processors.html



    Method 3.

    For the sound issue try the below steps.

    Step 1.

    I suggest you to uninstall/reinstall the sound adapter driver and check.


    • Press Windows key + X and select
      Device manager
      .

    • Now click on Sound, video and game controllers
      to expand, right click on the device and click on uninstall.

    • Once you are done installing the driver, restart the computer. It will automatically install the sound adapter driver.
    If the issue still persist, try the below steps.

    Step 2.

    I suggest you to update the audio driver and check.


    • Press Windows key + X and select
      Device manager
      .
    • Now click on Sound, video and game controllers and right click on it and
      update the software.
    Hope this helps. Keep posting us with the status we will be glad to help you.
     
    Billion Debbarma, Oct 17, 2021
    #2
  3. Computer Hard Freezes Randomly - No Error logs or Memory dumps


    I posted on Sevenforums a few days ago regarding this issue:
    I was suggested to check for temps (all were normal) and perform a clean install of Windows 10 (I had upgraded from Windows 7). I had another hard freeze today similar to the ones I was having before. The issue is back and I'm unsure of what to do next. Is this no longer a software issue if reinstalling the OS was unsuccessful?

    Thanks for your time!
     
    PayneTrain, Oct 17, 2021
    #3
  4. Windows 10- Computer will hard freeze after about 2-3 hours of gaming use

    Every few hours my games freeze with buzzing, then unfreeze

    Hello!

    Approximately once every 2-3 hours (not tied to any specific time, this is just how often i feel this happens) any game im playing will freeze for 2-3 seconds, and then in my headphones i will hear the "buzzing" noise that usually happens when PC is about to BSOD.

    However, BSOD doesnt happen. After 2-3 seconds pass, game resumes and everything is fine. There are no errors, no flashing screen, etc. Its as if nothing happened.

    My steps so far:

    1. Disable CPU, GPU and Memory overclock: Freeze still happens
    2. Run stress test on CPU, GPU and Memory: All tests pass
    3. Run Memtest86 to check RAM: 12 hour test finds 0 errors
    4. I run 2x 2080ti's in NVLink, so my next step was disabling NVlink: Freeze still happens
    5. Removed NVLink bridge, monitors etc only connected to first GPU: Freeze still happens
    6. Connected all monitors to second GPU: Freeze still happens
    7. Checked Event viewer - there are no WHEA or errors of any kind that i can find. The only event that happened at same time as this freeze are the three User Profile Service warnings:

    Profile notification of event Load for component {B31118B2-1F49-48E5-B6F5-BC21CAEC56FB} failed, error code is See Tracelogging for error details.

    Profile notification of event Unload for component {B31118B2-1F49-48E5-B6F5-BC21CAEC56FB} failed, error code is See Tracelogging for error details.

    Profile notification of event Load for component {B31118B2-1F49-48E5-B6F5-BC21CAEC56FB} failed, error code is See Tracelogging for error details.


    At this point i genuinely have no idea what else i could test, or what could be possibly causing this. Any suggestions please?

    Win10, 9900k, 2x 2080ti, 64gb 3600 ram (clocked to 3200 normally), 2x nvme ssds, 1x hdd

    (FYI this is a fresh build with fresh installs etc)

    Also to add, i am monitoring my CPU with CoreTemp, and even during those freezes my CPU temp and useage were normal, and not in any way strange.
     
    Thirteenera, Oct 17, 2021
    #4
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Windows 10- Computer will hard freeze after about 2-3 hours of gaming use

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