Windows 10: Windows 10 Computer Wont Boot or Recover

Discus and support Windows 10 Computer Wont Boot or Recover in Windows 10 Support to solve the problem; I have an Asus computer x64 that was originally Windows 8 which I upgraded to Windows 10/10.1, and have had no issues for over a year. I was running... Discussion in 'Windows 10 Support' started by Allidoisace, Jun 5, 2016.

  1. Windows 10 Computer Wont Boot or Recover


    I have an Asus computer x64 that was originally Windows 8 which I upgraded to Windows 10/10.1, and have had no issues for over a year. I was running someone else's SD card to watch a video and I closed out the video and popped out the SD card. My computer then froze. So, I turned it off and then it was just a black screen. Turned off again it popped randomly into BIOS which I saved and exited only to keep popping into the BIOS. After 1 more restart, the ASUS logo showed up and say "Preparing Automatic Repair". After about 6 minutes of that, it popped up into the Windows Recovery Area I guess. It is a blue screen and gives you the option to Troubleshoot or Turn off PC. I choose Troubleshoot.

    Another two options appear which say Reset this PC and Advanced Options. I have gone into Reset PC to keep my files and it tells me "The drive where Windows is installed is locked. Unlock the drive and try again."

    Next I go into advanced options and try System Restore, which tells me to specify which installation to restore, restart the computer and select System Restore (I cant get to this option).

    I try Going back to the previous build which says, to try resetting your current build because it cant take me back to previous build...

    Im stuck and my computer is everything to me.

    :)
     
    Allidoisace, Jun 5, 2016
    #1

  2. Computer Wont Boot or Recover (Windows is Gone)

    Hi,

    I suggest you to follow the steps provided below and check if it helps.

    • On a working PC, go to the Microsoft software download website
      and create Windows 10 installation media.
    • Insert the installation media you created, and then restart your PC.
    • On the Install Windows screen, select Repair your computer.
    • On the Choose an option screen, select Troubleshoot. From there, you can use Safe Mode. Select
      Advanced Options >Reset This PC>Keep my Files.
    • After the reset is complete, check for status.

    Reply us with the status of the issue to assist you further.

    Regards,

    Guru Kiran
     
    Guru Kiran G, Jun 5, 2016
    #2
  3. Computer Wont Boot or Recover (Windows is Gone)

    I have an Asus computer x64 that was originally Windows 8 which I upgraded to Windows 10/10.1, and have had no issues for over a year. I was running someone else's SD card to watch a video and I closed
    out the video and popped out the SD card. My computer then froze. So, I turned it off and then it was just a black screen. Turned off again it popped randomly into BIOS which I saved and exited only to keep popping into the BIOS. After 1 more restart, the
    ASUS logo showed up and say "Preparing Automatic Repair". After about 6 minutes of that, it popped up into the Windows Recovery Area I guess. It is a blue screen and gives you the option to Troubleshoot or Turn off PC. I choose Troubleshoot.

    Another two options appear which say Reset this PC and Advanced Options. I have gone into Reset PC to keep my files and it tells me "The drive where Windows is installed is locked. Unlock the drive and try
    again."

    Next I go into advanced options and try System Restore, which tells me to specify which installation to restore, restart the computer and select System Restore (I cant get to this option).

    I try Going back to the previous build which says, to try resetting your current build because it cant take me back to previous build...

    After running a couple commands in the command prompt, it said I had 0 Window installations. Im so confused as to how my windows is gone and I cant restore it even to factory. Id prefer to keep all my
    files, but my computer is a useless brick right now and I dont know how.
     
    Allidoisace, Jun 5, 2016
    #3
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Windows 10 Computer Wont Boot or Recover

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