Windows 10: Windows 10 Computers getting Black screen

Discus and support Windows 10 Computers getting Black screen in Windows 10 Customization to solve the problem; Hi My active directory users are getting black screen when they work at home. I am facing this issue after windows update. Please provide me a... Discussion in 'Windows 10 Customization' started by Anoja Basnayake, Aug 30, 2019.

  1. ANOJA BASNAYAKE
    Anoja Basnayake Win User

    Windows 10 Computers getting Black screen


    Hi


    My active directory users are getting black screen when they work at home. I am facing this issue after windows update. Please provide me a solution


    Best Regards

    Umesh

    :)
     
    Anoja Basnayake, Aug 30, 2019
    #1
  2. ZPLUGGER
    zplugger Win User

    Black Screen after Log on


    Computer boots to windows log on,have no password here.After a minute on log on it go to a black screen,stays there forever. I can get to Task Manager from black Screen,lost on what to do next. Just want my Windows 10 back, not sure what caused this problem. Any Suggestion on what my next step should be?*Sad
     
    zplugger, Aug 30, 2019
    #2
  3. JDS63
    jds63 Win User
    Black Screen after Log on


    So this is not a BSOD ? Have a Windows 10 disc or USB Flash Drive made ? How are you getting to task manager Ctrl.+Alt+Del ? Any cursor on screen ?
     
    jds63, Aug 30, 2019
    #3
  4. PEER_SAM
    Peer_Sam Win User

    Windows 10 Computers getting Black screen

    Black screen after Windows update.

    Hi Crystel,

    Thank you for writing to Microsoft Community Forums.

    • Were you able to get to the desktop screen after you restarted the system?
    • When the screen was blank, were you able to see the cursor on the screen?
    • Did you get any error code or error message?

    Please get back to us with answers to above questions, for us to suggest the appropriate troubleshooting steps.

    Meanwhile, I suggest to try the steps mentioned in the article below and let us know if it helps.

    Troubleshoot black screen or blank screen errors

    We look forward for your reply.

    Thanks,

    Peer Samie

    Microsoft Community-Moderator
     
    Peer_Sam, Aug 30, 2019
    #4
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Windows 10 Computers getting Black screen

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