Windows 10: Windows 10 Crashes after waking from sleep mode

Discus and support Windows 10 Crashes after waking from sleep mode in Windows 10 Performance & Maintenance to solve the problem; Hello, I recently upgraded from Win7 to Win10, and I have an issue with the PC rebooting when it wakes from sleep mode. I did some searching online... Discussion in 'Windows 10 Performance & Maintenance' started by StrikeEagle492, Feb 2, 2020.

  1. Windows 10 Crashes after waking from sleep mode


    Hello,

    I recently upgraded from Win7 to Win10, and I have an issue with the PC rebooting when it wakes from sleep mode. I did some searching online and it seemed like the most likely cause was the graphics driver, so I have updated that and several others through Driver Booster 7. That seemed to fix it, for a few days at least, but the problem has started happening again.


    It seems more likely to happen the longer the PC has been sleeping, and will sometimes reboot itself even without being woken.


    My Graphics Card is an AMD Radeon HD 5670

    :)
     
    StrikeEagle492, Feb 2, 2020
    #1

  2. Waking from sleep mode

    Hi Kenneth,

    For us to narrow down your concern with waking up your computer from sleep mode, we would like to know the following:

    • Aside from Windows Update. were there any changes made on your computer prior to the issue?
    • Is this the first time you experienced the issue?
    • To make sure that we have not missed on anything, what troubleshooting steps have you done so far?
    • Send us a screenshot of your screen when you wake up your computer from sleep mode.

    We look forward to your response.
     
    Michael Gall, Feb 2, 2020
    #2
  3. WaytGibbs Win User
    Windows 10 - Problem waking up from sleep mode

    This worked for me on a Lenovo Horizon2 27 all-in-one PC that was able to sleep manually but could not be wakened once sleeping after upgrading to Windows 10 Home.

    I ran the powercfg /energy and examined the report as GoWMike describes. It showed no driver errors but suggested that there is a problem with the system's "High Performance" power setting that may prevent normal waking from manually induced sleep.

    I used powercfg /list to show available modes, copied the GUID for Balanced mode, and then used this with the powercfg /activate command to change the plan.

    I also used powercfg /devicequery wake_from_any

    to get a list of device names for components capable of waking the system from sleep, and then I used

    powercfg /deviceenablewake <devicename>

    to make certain that the touchscreen and power button are armed to wake the machine.

    After restarting, sleep and wake then functioned properly again.
     
    WaytGibbs, Feb 2, 2020
    #3
  4. Mussels Win User

    Windows 10 Crashes after waking from sleep mode

    Windows 10 wont stay in sleep mode

    yes, it was already off.

    its waking up one hour after it sleeps for about 2 minutes, then sleeping again. How the eff can i track what it does in that time if nothing shows in powerCFG or the event log?
     
    Mussels, Feb 2, 2020
    #4
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Windows 10 Crashes after waking from sleep mode

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