Windows 10: Windows 10 Crashes occasionally when going into sleep/hibernate mode.

Discus and support Windows 10 Crashes occasionally when going into sleep/hibernate mode. in Windows 10 Performance & Maintenance to solve the problem; When I put my computer to sleep mode at night, not every night but maybe every 3rd or 4th time after a restart, the screen goes black like normal and... Discussion in 'Windows 10 Performance & Maintenance' started by Jonamac, Aug 5, 2019.

  1. Jonamac Win User

    Windows 10 Crashes occasionally when going into sleep/hibernate mode.


    When I put my computer to sleep mode at night, not every night but maybe every 3rd or 4th time after a restart, the screen goes black like normal and just stays like that for about 5 minutes or so and then the PC just restarts. I NEVER see a blue screen when it happens, just black. This has been happening for a couple months now and it's insanely annoying because I have to relaunch absolutely everything I was working on. I know that windows just had some big update recently, but my problem is still lingering. Before anyone asks, yeah I did the elevated command prompt "sfc /scannow" thing and one time it found some things and fixed them but alas, no solution.


    Here's all the data from WhoCrashed:

    System Information (local)



    Computer name: JON-PC
    Windows version: Windows 10 , 10.0, build: 18362
    Windows dir: C:\WINDOWS
    Hardware: All Series, ASUS, ASUSTeK COMPUTER INC., X99-E WS/USB 3.1
    CPU: GenuineIntel Intel(R) Core(TM) i7-5960X CPU @ 3.00GHz Intel586, level: 6
    8 logical processors, active mask: 255
    RAM: 68624384000 bytes total





    Crash Dump Analysis



    Crash dumps are enabled on your computer.

    Crash dump directories:
    C:\WINDOWS
    C:\WINDOWS\Minidump

    On Mon 8/5/2019 2:02:10 AM your computer crashed or a problem was reported
    crash dump file: C:\WINDOWS\Minidump\080519-28687-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x1BFCC0)
    Bugcheck code: 0x139 (0x3, 0xFFFF8E040B845280, 0xFFFF8E040B8451D8, 0x0)
    Error: KERNEL_SECURITY_CHECK_FAILURE
    file path: C:\WINDOWS\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: The kernel has detected the corruption of a critical data structure.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



    On Mon 8/5/2019 2:02:10 AM your computer crashed or a problem was reported
    crash dump file: C:\WINDOWS\MEMORY.DMP
    This was probably caused by the following module: ntkrnlmp.exe (nt!setjmpex+0x8169)
    Bugcheck code: 0x139 (0x3, 0xFFFF8E040B845280, 0xFFFF8E040B8451D8, 0x0)
    Error: KERNEL_SECURITY_CHECK_FAILURE
    Bug check description: The kernel has detected the corruption of a critical data structure.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.


    I don't have any 3rd party antivirus, just the built in windows defender. Any help would be appreciated, thanks!




    :)
     
    Jonamac, Aug 5, 2019
    #1
  2. Knoxx29 Win User

    Hibernate mode Vs Sleep Vs Hybrid sleep.

    From now on i will use the Hybrid sleep mode and let's hope it works as it should.
     
    Knoxx29, Aug 5, 2019
    #2
  3. Eric Ber Win User
    Automatically going to Sleep/Hibernate Mode

    Hi Sandeep,

    Conflicts with the power settings is one of the possible reasons why your computer is automatically going to sleep or hibernate mode. For us to assist you better, kindly answer the questions below:

    • Have you made any changes to your computer prior to this issue?
    • What troubleshooting steps have you done so far?
    • Which version and OS build number of Windows 10 is currently installed? To check, press the
      Windows key, type winver, and press the
      Enter
      key.

    Meanwhile, you can try to create a new local user account to isolate the issue. You can follow the steps in this

    link
    to create a new local user account.

    We'll be looking forward to your response.
     
    Eric Ber, Aug 5, 2019
    #3
  4. Windows 10 Crashes occasionally when going into sleep/hibernate mode.

    Hibernate mode Vs Sleep Vs Hybrid sleep.

    @Knoxx29 , hybrid sleep used to have problems only with some ACPI drivers. It did not involve hibernation mode directly, like many "tech websites" assumed.

    I use hybrid sleep, cause I do have occasional power outages, and my UPS is not very reliable (time for a new one). I only shut down my PC at night. The rest of the time I put it to sleep.
    So far I had no problems with Hybrid Sleep, except one customer laptop. I think it was ASUS K53S, and it suffered with sleep and hibernation on all OSes, excluding Ubuntu 16.04.
    My old x58 rig also had some hiccups in Win10, but nothing critical or annoying.
     
    silentbogo, Aug 5, 2019
    #4
Thema:

Windows 10 Crashes occasionally when going into sleep/hibernate mode.

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