Windows 10: Windows 10 crashes when entering sleep mode

I have had this issue for about two months, and only happens when the computer transitions to sleep mode. Hibernation mode does not cause any crashes. Any ideas? This is the most recent error message I am getting from the Reliability Check.


NOTE: I have checked all my drivers and they are up to date. I also performed a system integrity scan and no issues were detected.


Problem signature

Problem Event Name: BlueScreen

Code: 1000007e

Parameter 1: ffffffffc0000005

Parameter 2: fffff800588f0715

Parameter 3: ffff82845d79f568

Parameter 4: ffff9b00ef5fb930

OS version: 10_0_18363

Service Pack: 0_0

Product: 768_1

OS Version: 10.0.18363.2.0.0.768.101

Locale ID: 4105

Extra information about the problem
Bucket ID: AV_STACKPTR_ERROR_nt!MiDeleteVad
Server information: 3363262e-e920-4c87-9b97-27cae987bedd



I have run WhoCrashed and retrieved the following Crash Dump Analysis reports:


On Mon 2020-04-27 10:39:52 PM your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\MEMORY.DMP
This was probably caused by the following module: ntkrnlmp.exe nt!setjmpex+0x81D9
Bugcheck code: 0x3B 0xC0000005, 0xFFFFF8061D9CA277, 0xFFFFCC086E4DEEC0, 0x0
Error: SYSTEM_SERVICE_EXCEPTION
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.


On Mon 2020-04-27 10:39:52 PM your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\042720-10234-01.dmp
This was probably caused by the following module: ntoskrnl.exe nt+0x1C2390
Bugcheck code: 0x3B 0xC0000005, 0xFFFFF8061D9CA277, 0xFFFFCC086E4DEEC0, 0x0
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.


On Sun 2020-04-26 7:19:56 PM your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\042620-10578-01.dmp
This was probably caused by the following module: ntoskrnl.exe nt+0xF0715
Bugcheck code: 0x1000007E 0xFFFFFFFFC0000005, 0xFFFFF800588F0715, 0xFFFF82845D79F568, 0xFFFF9B00EF5FB930
Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a system thread generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

On Mon 2020-04-06 6:40:16 PM your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\040620-10000-01.dmp
This was probably caused by the following module: dxgmms2.sys 0xFFFFF80594F6478D
Bugcheck code: 0xD1 0xFFFFF80594F6478D, 0x2, 0x8, 0xFFFFF80594F6478D
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
file path: C:\WINDOWS\system32\drivers\dxgmms2.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics MMS
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This bug check belongs to the crash dump test that you have performed with WhoCrashed or other software. It means that a crash dump file was properly written out.
The crash took place in a Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.

On Sat 2020-04-04 2:06:48 AM your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\040420-10140-01.dmp
This was probably caused by the following module: ntoskrnl.exe nt+0x1C2380
Bugcheck code: 0x139 0x1D, 0xFFFFB6027E4FF120, 0xFFFFB6027E4FF078, 0x0
Error: KERNEL_SECURITY_CHECK_FAILURE
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: The kernel has detected the corruption of a critical data structure.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.


Here is my system information:

:)

 

Windows 10 crashes when entering sleep mode

Hello,

A week ago I (finally) updated my laptop from Windows 7 to Windows 10. Soon I realized my laptop kept running when I closed the screen.

Yesterday I tried the shortcut to get it in sleep mode and saw the blue crash screen pop-up when it enters sleep mode. It gives the blue crash screen, and then restarts the laptop. The error code which shows up on the bottom right of the blue screen is "bugcode
NDIS driver".

I have an Acer Aspire V3-571, and used the Windows 10 upgrade program from Windows to update to Win 10.

I already tried changing driver version of the Intel Management Engine but had no luck so far. Hopefully the community can help me!

 

Sleep mode

Hi Adam,

For us to better assist with your issue on sleep mode, we'd like to ask a few questions.

• Have you made any updates to your computer before experiencing this issue?
• What troubleshooting steps have you done so far?

In the meantime, we suggest that you refer to this thread and follow the answer of Andre
Da Costa to troubleshoot the issue with sleep mode missing.

You can also refer to this article that was
created by Andre Da Costa to enable sleep mode.

Looking forward to you response.

 

Windows 8.1 does not enter Sleep mode

Since a few weeks my computer incorrectly enters Sleep mode from Start->Power menu.

A few weeks ago, in Sleep mode:

1. The power led was blinking
2. Monitor went black
3. After moving mouse monitor turned on and I needed to enter Windows password

Now in Sleep mode:

1. The power led is on all the time
2. Monitor goes black
3. After moving mouse I am back in Windows, not prompted for password

This is a fragment from my motherboard manual:

PLED (System Power LED):
Connect to the power status indicator on the chassis front panel. The LED is on when the system is operating. The LED keeps blinking when the system is in S3 sleep state. The LED is off when the system is in S4 sleep state or powered off (S5).

This means that after pressing Sleep, Windows is not entering S3 sleep state (as it used before), because the led is not blinking.

This problem is not influenced by choosing (in Advanced Power Options) to allow
hybrid mode on or off nor by choosing to allow wake timers on or off. I tested all combinations and it's still not entering Sleep.

If after two hours of doing nothing on the computer I choose the Sleep mode and then after a minute move the mouse, then in the Event Viewer, in the summary of administrative events there is only one event in the "Last hour" column:
Microsoft-Windows-Kernel-Power with eventID 59 and it says that computer entered away mode.

In my Bios there are some settings which may influence the power behavior. They didn't change since long time and I think they are ok:





Is there any way to help figure out why the computer doesn't enter S3 mode anymore? And how to fix it?