Windows 10: Windows 10 crashing and rebooting while exporting a video in Windows Photos Video Editor

Windows 10 crashing and rebooting while exporting a video in Windows Photos Video Editor


Hi all,


I have a Lenovo Laptop Thinkpad Edge with 1st GEN i3 processor with 8 GB RAM.


While in Windows Photos Video Editor, using the "Export or Share" option, I was trying to export a video.


After a few seconds, after about 5% of the task, the system suddenly crashes and reboots.

The task in not completed. There is no video saved anywhere.


How to stop the computer from crashing?


Can anyone help me please?


Thanks in advance.

:)

 

Windows 10 Photo video editor / file export issues

Hi CRAIGMCLAY,

I'm Stefano an Independent Advisor here to help you.

I suggest you to try with resetting Video Editor:

1. Press WINDOWS + I

2. Click on "App"

3. Digit "Video Editor" in the search bar on the right

4. Click on "Video Editor"

5. Click on "Advanced Option"

6. Scroll down to "Reset"

7. Click on "Reset"

Then retry creating the video and export It.

Please let me know if that solves your issue.

 

Windows 10 Photos video project export quality issue

In Windows 10 I created a video project slideshow with the photos app. I'd like to export this video for a Facebook ad. However, the photos app only gives me 3 options to export and all three significantly reduce the quality of the video versus when I
just view it in the app. Any suggestions how to export and maintain quality?

 

Movie Editor in the photos app keeps uploading a pink/purple video instead of the actual video

Hi Emma Epps,



Thank you for writing to Microsoft Community Forums.



To get clarity of this issue and assist you with appropriate troubleshooting steps, kindly reply with the answers to the questions below.

1. Is this issue occurring with all the video app, or with the particular video file?
   
2. What is the Graphic Card that you have installed on your PC?
   
3. What is the make and model of the system?
   
4. What is the version of Windows 10 you are using? You can refer this article to
   Check for operating system information in Windows 10.
   

It seems likely this pink artifacts on export issue is caused by display driver compatibility issues. However, I suggest you to follow the below method and check if that helps.



Method 1: Turn off hardware-accelerated video encoding in Settings

1. Open photo app and select settings
   
2. At the bottom you will find your app version number in the About this app section
   
3. If you are running version 2018.180710.00 or greater
   there will also be a Video section with a toggle on this page
   
4. You should try turning off this toggle, which will disable hardware-accelerated video encoding, then exporting your video.
   

I also suggest you to refer this Thread
Windows photo app - Export/Share function problem, from Sarah S (Microsoft)
Replied on July 14, 2018.







I look forward to hearing from you soon.



Regards,