Windows 10: windows 10 credential errors - rdp

got a weird one on multiple work computers all windows 10. no domain involved all just local accounts.

we use draytek vpn to connect to the work network and then trying to use microsoft rdp to connect to the "work" computers by ip address


e.g. my ip address at home is 192.175.1.1, work address is 192.168.1.1 - example.


I use remote desktop connection and continually get windows security - your credentials did not work - doesnt matter what i put in - tried all formats - thing is - doesnt even seem to try to connect to the pc - seems to try to authenticate locally before going anywhere


Weird bit - from multiple hours on the internet trying to find a solution someone recommended using an old rdp file from windows 7 - tried this and works even though looking at the settings on the rdp files - look identical - opens connection to the computer where i can then put my password in and connects up


But then when i try to use a new remote connection - back to windows credential error - even to the same pc. almost like there is something in the new remote desktop connections that isnt in the old version?


any advise please - got 4 work computers all the same

:)

 

RDP Credential Manager: Delay in accepting credentials

Hi,



Thank you for writing to Microsoft Community Forums.



We understand the difficulties you are facing a lag in time in accepting the credentials to RDP. Thank you for providing us the screenshot of the issue.



However, we would suggest you to post your query in TechNet
forums, where we have expertise and support professionals who are well equipped with the knowledge on RDP Credential Manager to assist you with the appropriate troubleshooting steps.



We await your response.



Aditya Roy

Microsoft Community – Moderator

 

RDP Credentials Screen

Hi Kevin,

To assist you better on your concern of the RDP Credentials Screen, may we request you to send us a screen shot of the actual RDP screen that you have right now, so we could check it.

Thanks.

 

RDP Credentials Screen

As of this morning, after an automatic Windows update, the credentials page for RDP login has changed (to a flat grey background). It appears completely different and I want to make sure this is part of an official Windows update.