Windows 10: Windows 10 Defender, Update, Recovery, Reset, and reinstall not working.

Discus and support Windows 10 Defender, Update, Recovery, Reset, and reinstall not working. in Windows 10 Installation and Upgrade to solve the problem; To provide some context: Everything was perfectly fine about a week ago, no detected threats, no malfunctions. Then, I noticed Windows Defender being... Discussion in 'Windows 10 Installation and Upgrade' started by PetruTanas, Oct 17, 2018.

  1. Windows 10 Defender, Update, Recovery, Reset, and reinstall not working.


    To provide some context: Everything was perfectly fine about a week ago, no detected threats, no malfunctions. Then, I noticed Windows Defender being off on every boot up, so i turned it back on again. At one point, I could not activate windows defender anymore, as I was getting an "unexpected error, please restart".


    Then, I thought it to be an update problem, so I opened Windows Update and checked for updates. An error message popped up.


    "There were some problems installing updates, but we'll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x80070057)"


    I followed the steps on this page: https://support.microsoft.com/en-us/help/10164/fix-windows-update-errors

    None worked.


    At this point I figured something was wrong, so I started a virus scan with Malwarebytes, and indeed, quite a virus report returned (see log below). I removed everything it found, ran CCleaner, restarted and retried the steps above, with no luck. Although Malwarebytes does not detect any more threats, and says it successfully removed findings. it does detect the "Imminent" Spyware logs in %appdata% on every boot-up . Somehow the process flies under the radar.


    I tried starting Windows Defender and Windows Update from Services, I get " access denied " for Windows Defender and "error 87: invalid parameter" for Windows Update.


    Then I tried editing the registry manually, as instructed here: https://support.microsoft.com/en-us/help/971058/how-do-i-reset-windows-update-components

    Both soft and aggressive. Still error 87


    At this point I was getting desperate. I backed up my most important files and vent for recovery. To my surprise, no restore points are available, although I know they were. I tried to reset the PC, the reset gets stuck at "Getting a few things ready, it might take a few minutes" for hours. Finally I tried to download windows ISO and try to reinstall windows. To my surprise, I still got an error.

    https://www.microsoft.com/software-download/windows10


    Now I have no ideea what it is. I assume it is a virus, judging by the scan report, which I have no ideea how it got into my system and went past WD and Mallwarebytes. And if it is a virus, it is hell of a tanky one, if I cannot detect it and cannot even reinstall Windows.



    I have an Asus x555ln, with an Intel i5 processor, x64, came with a preinstalled Windows 7, which I later updated to Windows 10




    Malwarebytes
    www.malwarebytes.com

    -Scan Summary-
    Scan Type: Threat Scan
    Scan Initiated By: Manual
    Result: Completed
    Objects Scanned: 349448
    Threats Detected: 38
    Threats Quarantined: 38
    Time Elapsed: 12 min, 21 sec

    -Scan Options-
    Memory: Enabled
    Startup: Enabled
    Filesystem: Enabled
    Archives: Enabled
    Rootkits: Disabled
    Heuristics: Enabled
    PUP: Detect
    PUM: Detect

    -Scan Details-
    Process: 0
    (No malicious items detected)

    Module: 0
    (No malicious items detected)

    Registry Key: 0
    (No malicious items detected)

    Registry Value: 6
    Trojan.Injector.E, HKLM\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\RUNONCE|Google Updater 5.0, Quarantined, [3859], [559833],1.0.7403
    Trojan.Injector.E, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS\CURRENTVERSION\RUNONCE|Google Updater 5.0, Quarantined, [3859], [559833],1.0.7403
    Trojan.Injector.E, HKU\S-1-5-21-1385932015-1977795828-590748025-1001\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\RUN|GOOGLE UPDATER 5.0, Quarantined, [3859], [559833],1.0.7403
    Backdoor.BetaBot, HKLM\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\RUNONCE|Google Updater 5.0, Quarantined, [8279], [553693],1.0.7403
    Backdoor.BetaBot, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS\CURRENTVERSION\RUNONCE|Google Updater 5.0, Quarantined, [8279], [553693],1.0.7403
    Backdoor.BetaBot, HKU\S-1-5-21-1385932015-1977795828-590748025-1001\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\RUN|Google Updater 5.0, Quarantined, [8279], [553693],1.0.7403

    Registry Data: 0
    (No malicious items detected)

    Data Stream: 0
    (No malicious items detected)

    Folder: 1
    Trojan.StolenData, C:\USERS\USER\APPDATA\ROAMING\IMMINENT\LOGS, Quarantined, [3598], [250104],1.0.7403

    File: 31
    Trojan.StolenData, C:\USERS\USER\APPDATA\ROAMING\IMMINENT\LOGS\17-10-2018, Quarantined, [3598], [250104],1.0.7403
    Trojan.Injector.E, C:\PROGRAMDATA\GOOGLE UPDATER 5.0\KGMS71O3A.EXE, Quarantined, [3859], [559833],1.0.7403
    Backdoor.BetaBot, C:\PROGRAMDATA\GOOGLE UPDATER 5.0\KGMS71O3A.EXE, Quarantined, [8279], [553693],1.0.7403
    Trojan.Injector, C:\USERS\USER\APPDATA\ROAMING\MCM.EXE, Quarantined, [628], [558764],1.0.7403
    Trojan.Injector, C:\USERS\USER\APPDATA\ROAMING\WUAUCLT\WUAUCLT.EXE, Quarantined, [628], [558765],1.0.7403
    Trojan.Injector.DLF.Generic, C:\USERS\USER\APPDATA\LOCAL\TEMP\PUTTY.EXE, Quarantined, [9493], [559834],1.0.7403
    Generic.Malware/Suspicious, C:\USERS\USER\APPDATA\LOCAL\TEMP\O97O9OS35.EXE, Quarantined, [0], [392686],1.0.7403
    Generic.Malware/Suspicious, C:\USERS\USER\APPDATA\LOCAL\TEMP\POAKBSSY5R5JMHE5ILXZFRYLX.EXE, Quarantined, [0], [392686],1.0.7403
    Backdoor.BetaBot, C:\USERS\USER\APPDATA\LOCAL\TEMP\KGMS71O3A_1.EXE, Quarantined, [8279], [553693],1.0.7403
    Ransom.GandCrab, C:\USERS\USER\APPDATA\LOCAL\TEMP\YEQ39WUGUMMW5.EXE, Quarantined, [7985], [583248],1.0.7403
    Adware.Elex.ShrtCln, C:\USERS\USER\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Sync Data\SyncData.sqlite3, Replaced, [255], [454717],1.0.7403
    Adware.Elex.ShrtCln, C:\USERS\USER\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Secure Preferences, Replaced, [255], [454717],1.0.7403
    PUP.Optional.MailRu, C:\USERS\USER\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Sync Data\SyncData.sqlite3, Replaced, [240], [454830],1.0.7403
    PUP.Optional.MailRu, C:\USERS\USER\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Web Data, Replaced, [240], [454830],1.0.7403
    Adware.Elex.ShrtCln, C:\USERS\USER\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Sync Data\SyncData.sqlite3, Replaced, [255], [454717],1.0.7403
    Adware.Elex.ShrtCln, C:\USERS\USER\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Secure Preferences, Replaced, [255], [454717],1.0.7403
    Adware.Elex.ShrtCln, C:\USERS\USER\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Sync Data\SyncData.sqlite3, Replaced, [255], [454742],1.0.7403
    Adware.Elex.ShrtCln, C:\USERS\USER\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Secure Preferences, Replaced, [255], [454742],1.0.7403
    PUP.Optional.ASK, C:\USERS\USER\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Sync Data\SyncData.sqlite3, Replaced, [2], [454822],1.0.7403
    PUP.Optional.ASK, C:\USERS\USER\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Web Data, Replaced, [2], [454822],1.0.7403
    Adware.Elex.ShrtCln, C:\USERS\USER\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Sync Data\SyncData.sqlite3, Replaced, [255], [454717],1.0.7403
    Adware.Elex.ShrtCln, C:\USERS\USER\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Web Data, Replaced, [255], [454717],1.0.7403
    Adware.Elex.ShrtCln, C:\USERS\USER\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Sync Data\SyncData.sqlite3, Replaced, [255], [454717],1.0.7403
    Adware.Elex.ShrtCln, C:\USERS\USER\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Secure Preferences, Replaced, [255], [454717],1.0.7403
    PUP.Optional.ASK, C:\USERS\USER\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Sync Data\SyncData.sqlite3, Replaced, [2], [454827],1.0.7403
    PUP.Optional.ASK, C:\USERS\USER\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Web Data, Replaced, [2], [454827],1.0.7403
    PUP.Optional.ASK, C:\USERS\USER\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Web Data, Replaced, [2], [454822],1.0.7403
    PUP.Optional.SearchNu, C:\USERS\USER\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Sync Data\SyncData.sqlite3, Replaced, [387], [492400],1.0.7403
    PUP.Optional.SearchNu, C:\USERS\USER\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Secure Preferences, Replaced, [387], [492400],1.0.7403
    Adware.Elex.ShrtCln, C:\USERS\USER\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Sync Data\SyncData.sqlite3, Replaced, [255], [454742],1.0.7403
    Adware.Elex.ShrtCln, C:\USERS\USER\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Web Data, Replaced, [255], [454742],1.0.7403

    Physical Sector: 0
    (No malicious items detected)

    WMI: 0
    (No malicious items detected)


    (end)

    :)
     
    PetruTanas, Oct 17, 2018
    #1
  2. MrGenius Win User

    [Solved] Windows 10 keeps reinstalling KB3119142

    I noticed quite some time ago that KB3119142 (Update for Microsoft Visual C++ 2012 Update 4 Redistributable Package) kept reinstalling itself for some reason. At least once daily. Sometimes up to several times a day. I just ignored it. It didn't seem to be doing any harm. And I figured they'd eventually fix it. Well...days turned into weeks, weeks into months, with no end to the problem in sight. It dragged on unsolved for at least the last few months. Literally reinstalling itself hundreds of(at least a hundred, felt like more) times in that period of time.

    So I finally googled it a couple days ago. And just got around to fixing it today. Which appears to have worked. And it couldn't have been easier to do. I feel so stupid to have let it intimidate me for so long.*Oops! Windows 10 Defender, Update, Recovery, Reset, and reinstall not working. :oops:
    Below are links to the thread that I got the fix idea from, and the official MS support info page for KB3119142(from which I quoted the above).
    http://www.tenforums.com/windows-up...-windows-10-keeps-reinstalling-kb3119142.html
    https://support.microsoft.com/en-us/kb/3119142
     
    MrGenius, Oct 18, 2018
    #2
  3. What the hell, windows defender?

    Installing major updates like the April update will reset pretty much all Windows features including Windows Defender.
     
    FordGT90Concept, Oct 18, 2018
    #3
  4. MercJ Win User

    Windows 10 Defender, Update, Recovery, Reset, and reinstall not working.

    MercJ, Oct 18, 2018
    #4
Thema:

Windows 10 Defender, Update, Recovery, Reset, and reinstall not working.

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