Windows 10: windows 10 does not accept webroot. I have paid for a three year contract. done with it...

Discus and support windows 10 does not accept webroot. I have paid for a three year contract. done with it... in Windows 10 Installation and Upgrade to solve the problem; Need my money back for my 3 year contract... Discussion in 'Windows 10 Installation and Upgrade' started by cathymclarty, Sep 12, 2019.

  1. CATHYMCLARTY
    cathymclarty Win User

    windows 10 does not accept webroot. I have paid for a three year contract. done with it...


    Need my money back for my 3 year contract

    :)
     
    cathymclarty, Sep 12, 2019
    #1
  2. BILLION DEBBARMA
    Billion Debbarma Win User

    Windows 10 does accept WebRoot

    Hi Joyce,

    Sorry for the inconvenience caused to you.

    The issue you are facing it could be due to the Webroot is not is not compatible with Windows 10. I suggest you to uninstall the Webroot anti-virus program and check if the issue still persist. To uninstall the program try the below steps.


    • Press Windows key + X, select Control panel and click on Program and features.
    • Locate for the anti-virus program, right click on it and uninstall it.
    You can also contact webroot support team for further assistance.

    Thank you. Let us know the result.
     
    Billion Debbarma, Sep 12, 2019
    #2
  3. NORDIC
    Nordic Win User
    Windows 10 upgrade problem, no input accepted

    I really hate having to come here and ask for help, but I really am stumped. It hurts my geek pride. I have a PC with fairly modern hardware in it. It has a p8p67 pro in it. I have tried upgrading windows 10 on it twice now. Both times I have had the same result.

    After windows finishes upgrading it goes to the log in/set up screen. I can't do anything. No keyboard or mouse input is accepted.

    I will list some, or hopefully all, of the troubleshooting steps I have tried:
    • Move keyboard and mouse to different USB ports.
    • Try different keyboard or mouse.
    • Restart computer, repeatedly.
    • Google for related issues.
    • Update Bios, because why not.
    • Create boot media and revert to windows 7.
    The windows 10 system restore boot media works fine with keyboard and mouse. All USB ports work in windows 7. I don't know what is wrong. I suspect that windows 10 is lacking a driver of some sort, but since the computer accepts no input I have no way of checking for which driver let alone installing it.

    Please help me figure this out. If I have to revert back to windows 7 again, I am not going to get it upgraded to windows 10. Thank you in advanced.
     
    Nordic, Sep 12, 2019
    #3
  4. MUSSELS
    Mussels Win User

    windows 10 does not accept webroot. I have paid for a three year contract. done with it...

    Windows 10 upgrade problem, no input accepted

    i've seen this when the stock USB drivers went kaput. Only ever seen it once - i used a PCI USB 2.0 card and connected the mouse and keyboard to that, and manually updated the USB 2/USB 3 drivers.
     
    Mussels, Sep 12, 2019
    #4
Thema:

windows 10 does not accept webroot. I have paid for a three year contract. done with it...

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