Windows 10: Windows 10 doesn’t recognise my camcorder

I plug in my Sony CX240E but nothing happens. Windows 10 works fine with a memory stick or my mobile phone. Don't have any problems with another PC with windows 7.

:)

 

issues with Windows 10 not recognising the Canon HV40 camcorder.

Sorry for the delay in responding. I thought I had gotten around to replying to all my threads everywhere...

Ok... In answer to your above, I've tried all of that - Anyone with a half decent knowledge of computers would have done the same. Here's what I've managed to find out:

While the camcorder is in HDV playback mode, it's recognised by Windows 10 as a "AV/C Tape device" and placed under "Audio, Video and game controllers" within the device manager list and is inaccessible via any video editing software.

While the camcorder is in "DV LOCK" mode, it is recognised by Windows 10 as a "DV Camcorder" and placed under "Imaging Devices" within the device manager list. In this mode it is accessible via video editors such as Movie Maker.

In "DV LOCK" mode, msdv.inf is the controller for the camera. In "HDV" mode, mstape.inf controls the camera. I've looked at both these files via notepad, msdv lists the camera specifically, while mstape does not. I believe this is the problem. I also believe
from my searches on the internet, that any camcorder from Canon, JVC or Sony, that identifies itself as an HDV unit will not be recognised correctly by Windows 10.

 

Canon Camcorder video files not recognised on Windows 10 PC

The Canon Camcorder and folders are clearly recognised on the Windows 10 PC via USB but the movie files contained in the folders are not recognised. Camcorder folders on the SD card are empty when searched through via the Windows 10 software on the PC even
though the video files are on the camcorder SD card. How do I get the Windows 10 software to recognise the video files of the camcorder.

Moved from: Windows / Windows 10 / Performance & system failures

 

Canon Camcorder video files not recognised on Windows 10 PC

Thanks for the reply Jefferson. To clarify further, when I first hooked up the Camcorder to the PC via USB it automatically transfered from the camcorder to the PC. But then after recording other stuff within a matter
of about 10 minutes it is now not recognising any files to transfer while still recognising the camcorder and folders on the camcorder. So it is an issue which has developed rather than an issue that has always occured. Meaning I have software which recognised
it all originally but now doesn't. Within the timespan of about 10 minutes without any changes to the computer being made prior to the issue. I have not tried the other steps re: checking through another computer or making a different user profile. I will
give this a go.