Windows 10: Windows 10 doesn't Recognize Sony WH-CH700N headphones as an Audio Device lists in other...

Discus and support Windows 10 doesn't Recognize Sony WH-CH700N headphones as an Audio Device lists in other... in Windows 10 Drivers and Hardware to solve the problem; Hello, I just got Sony WH-CH700N headphones and they paired with my HP Elitebook 840 g6 running Windows 10. The problem i am facing is the device is... Discussion in 'Windows 10 Drivers and Hardware' started by amanpriyadarshi1, Nov 9, 2020.

  1. Windows 10 doesn't Recognize Sony WH-CH700N headphones as an Audio Device lists in other...


    Hello, I just got Sony WH-CH700N headphones and they paired with my HP Elitebook 840 g6 running Windows 10. The problem i am facing is the device is not getting recognized as headphone/headset. Its getting paired and working fine with my One Plus 5 and other devices.


    I followed this thread but now i am lost on what to do as this wasn't much helpful:

    https://answers.microsoft.com/en-us/windows/forum/windows_10-hardware/windows-10-doesnt-recognize-sony-wh-ch700n/6e3e662e-d6c3-4ba2-a24f-d2d5e43b7241?page=1


    Any solution for weird problem?

    :)
     
    amanpriyadarshi1, Nov 9, 2020
    #1
  2. AhmedAlo. Win User

    Windows 10 doesn't Recognize Sony WH-CH700N headphones as an Audio Device

    Hello, I just bought Sony WH-CH700N headphones and they paired with my Dell XPS Destktop running Windows 10. The problem I'm facing is that they don't play any sound, video, or anything. My PC doesn't recognize it as an audio device. When I go to Sound
    and Playback, they are there but show as disconnected. I tried unpairing them and pairing them again many times, but didn't fix anything. I tried the Troubleshoot on Sound and Bluetooth, but didn't do anything. I tried to reset the headphones to factory settings,
    also nothing. More importantly, they worked with other devices and smartphones. Like I said, the problem seems that the Windows 10 (which up to date) doesn't see them as an audio device (headphones, headset). and I got old bluetooth headphones that still work
    and show as a headphones device.

    Any solution for weird problem?
     
    AhmedAlo., Nov 9, 2020
    #2
  3. Junaid_A Win User
    Sony headphones and handsfree WH-CH700N are connected and doesn't play music o work as handsfree

    Hi Josep,

    Thank you for writing to Microsoft Community Forums.

    To troubleshoot the Bluetooth connection issue, I suggest you to try the steps listed below and check if it works for you:

    • Right click the Windows icon on the taskbar and choose
      Device Manager.
    • Expand Bluetooth
      and right click on your Bluetooth driver.
    • Click on Update Driver
      and choose Browse my computer for driver software.
    • Choose Let me pick from a list of available device drivers on my
      computer and click on Next.
    • Choose a different version of driver among the drivers listed there and click on
      Next.
    • Follow the onscreen instructions to install the driver. Reboot the machine once the driver is installed and check if you’re able to connect the devices.

    Additional information: Fix Bluetooth problems in Windows 10

    If the device is still not available as a playback device after pairing, I suggest you to try the steps listed below and check if it works for you:

    • Right click the Volume
      icon on the taskbar and choose Sounds.
    • Under Playback
      tab, right click on an empty space and select Show Disabled Devices
      and Show Disconnected Devices.
    • Once the above options are enabled, check if the Bluetooth device is listed. If listed, right click on it and
      Enable the device and Set as Default.

    Meanwhile, you may also go through the troubleshooting article
    by Sony and see if it helps.

    Regards,
     
    Junaid_A, Nov 9, 2020
    #3
  4. SarahKong Win User

    Windows 10 doesn't Recognize Sony WH-CH700N headphones as an Audio Device lists in other...

    Sony WH-CH700N bluetooth headphones don't work in Windows 10

    Hi Davidg8tr ... did you install the firmware from Sonys site? Below is the link for that.

    https://www.sony.co.th/en/electronics/support/w...

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised
    on the site before you decide to download and install it.
     
    SarahKong, Nov 9, 2020
    #4
Thema:

Windows 10 doesn't Recognize Sony WH-CH700N headphones as an Audio Device lists in other...

Loading...
  1. Windows 10 doesn't Recognize Sony WH-CH700N headphones as an Audio Device lists in other... - Similar Threads - doesn't Recognize Sony

  2. Sony WH-1000MX4

    in Windows 10 Drivers and Hardware
    Sony WH-1000MX4: Hello,Last December, I bought a new pair of headphones: WH-1000MX4. I use them for music and for gaming and when I'm listening to music, they work great. But when I'm gaming... not so much.When choosing an output device, I can choose between WH-1000MXStereo and...
  3. Sony WH-XB900N Headphone pairing but not recognised as an audio device

    in Windows 10 Drivers and Hardware
    Sony WH-XB900N Headphone pairing but not recognised as an audio device: Hi, My Sony WH-XB900N Headphone are pairing but are not recognised as an audio device. I have the most up to date drivers, but can't see any other way of making them recognisable as a bluetooth audio device on my laptop. All thoughts welcome....
  4. Sony WH-H910N h.ear headphones not recognised as an Audio Device

    in Windows 10 Drivers and Hardware
    Sony WH-H910N h.ear headphones not recognised as an Audio Device: Hi, I recently purchased some WH-H910N h.ear bluetooth headphones. I would like to connect them to my HP PC running Windows 10. I can pair the headphones, but they are not recognised as an Audio Device. My MDR-XB70BT ear buds are recognised as an Audio device, but not my...
  5. Poor sound quality Bluetooth Sony WH-CH700N with Windows 10

    in Windows 10 Drivers and Hardware
    Poor sound quality Bluetooth Sony WH-CH700N with Windows 10: Hi guys, I have just bought a new Wireless Noise Cancelling Headset Sony WH-CH700N. No problem in pairing it with Windows10 however the sound quality when connected via Blootooth is absolutely outrageous. It is great when connected with cable though. Do you think it is...
  6. Windows 10 doesn't Recognize Sony WH-CH700N headphones as an Audio Device (2)

    in Windows 10 Drivers and Hardware
    Windows 10 doesn't Recognize Sony WH-CH700N headphones as an Audio Device (2): Hello, I have the same problem as AhmedAlo : my headphones are only recognized as microphone, not even as a headphone, on my PC with windows 10... Is there any solution so far ? Thanks, Arno....
  7. Sony headphones and handsfree WH-CH700N are connected and doesn't play music o work as...

    in Windows 10 Drivers and Hardware
    Sony headphones and handsfree WH-CH700N are connected and doesn't play music o work as...: I've a Toshiba windows 10 computer and Sony WH-CH-700N are properly connected. System said ready after connection, but I can't play music or use them as handsfree for videoconference. I've uninstalled and installed again Bluetooth drivers but when I connect them again the...
  8. Sony WH-CH700N headphones are not being detected by Bluetooth

    in Windows 10 Drivers and Hardware
    Sony WH-CH700N headphones are not being detected by Bluetooth: After using the USB to charge my headphones on my Dell XPS desktop, I then tried to connect them via Bluetooth. The headphones show the "searching" blue dots; Bluetooth is on and searching using the "mice, keyboards, pens, or audio" option. But the headphones never appear as...
  9. Sony WH-CH700N bluetooth headphones don't work in Windows 10

    in Windows 10 Drivers and Hardware
    Sony WH-CH700N bluetooth headphones don't work in Windows 10: After adding them as a bluetooth device, they show as "connected voice" in Bluetooth settings, and Headset is connected in Sound settings. But I only get mono sound. There is a Headphones option in Sound settings, but it won't connect. All Windows 10 and drivers up to...
  10. Windows 10 doesn't Recognize Sony WH-CH700N headphones as an Audio Device

    in Windows 10 Drivers and Hardware
    Windows 10 doesn't Recognize Sony WH-CH700N headphones as an Audio Device: Hello, I just bought Sony WH-CH700N headphones and they paired with my Dell XPS Destktop running Windows 10. The problem I'm facing is that they don't play any sound, video, or anything. My PC doesn't recognize it as an audio device. When I go to Sound and Playback, they are...