Windows 10: Windows 10 doesn't shut down properly

Discus and support Windows 10 doesn't shut down properly in Windows 10 Performance & Maintenance to solve the problem; Hi,I wonder if someone can help.Windows 10 doesn't shut down properly. I go thru the normal procedure of clicking 'shut down', blue screen, whirling... Discussion in 'Windows 10 Performance & Maintenance' started by AlanMclaughlin, Feb 7, 2024.

  1. Windows 10 doesn't shut down properly


    Hi,I wonder if someone can help.Windows 10 doesn't shut down properly. I go thru the normal procedure of clicking 'shut down', blue screen, whirling time icon etc. Screen goes dark but power light and internet light stay on and the machine stays warm until I press power button for several seconds hard shut down and then it is finally off.So, I reset and Win 10 was reinstalled and it hasn't fixed the problem.It's running on a HP Pavillion TS 15 Notebook.Also if I shut the lid it doesn't 'sleep', it turns off but light on as above.I reinstalled 1 of the chipset drivers, the other I didn't beca

    :)
     
    AlanMclaughlin, Feb 7, 2024
    #1
  2. BetoLP Win User

    Windows doesn`t start. Authomatic repair doesn`t work.

    Thanks again!!

    I`m sorry I had not noticed that the text on the picture was in spanish. It says that windows has replaced some damaged clusters in "name" file and "directory". Then, at the end "an unspecified error occurred (75736e6a726e6c2e 4f6)".

    I`ll do it and I`ll be updating this thread when I have the report.

    - - - Updated - - -

    I ran SeaTools. These are the results:

    Windows 10 doesn't shut down properly 233722d1557862791t-windows-doesn-t-start-authomatic-repair-doesn-t-work-hdd-test-1-.png


    Does it mean my HDD is useless?
     
    BetoLP, Feb 7, 2024
    #2
  3. win 10 will not shut down properly

    Hi Richard,

    Usually, this issue occur due to outdated or corrupted device drivers, services or processes which are not shutting down properly, or third-party programs that prevents your computer to shut down properly. For better assistance, we'll be needing additional
    information:

    • Have you made any recent changes on your computer prior to the issue?
    • Is this an error message Explorer\windows\settingsync\BackgroundUploadTask? If yes, where are you getting this message?
    • If possible, can you send us a screenshot?

    Meanwhile, we suggest that you run the Power troubleshooter as an initial troubleshooting step. To run the Power troubleshooter, follow the steps below:

    • Press Windows key + X and select Settings.
    • Choose Update & Security from the list.
    • Click Troubleshoot in the left pane of the window.
    • Under Find and fix other problems, select Power
      and click Run the troubleshooter.

    We'll keep an eye out for your response.
     
    Gerard Qui, Feb 7, 2024
    #3
  4. MalRL Win User

    Windows 10 doesn't shut down properly

    Windows 10 doesn't shut down properly


    I have a laptop ASUS Zenbook UX303LN. I made a clean install to Windows 10 and now it doesn't shut down properly.

    When I shut it down, the screen goes black, but the power light remains on and I have to shut it down manually. Also, I sometimes cannot restart it when it goes to sleep and I also have to shut it down manually. This doesn't happen everytime, but most of the time. I previously had Windows 8.1 and did not have this problem. Actually, I'm considering changing back.

    The OS and drivers are all up to date.

    I have research this issue and the most common fixes are:
    • Uncheck the "Turn on fast startup (recommended)"
    • Use a shortcut for "shutdown /s /t 5"

    I've tried both and the problem remains.

    These are the videos / articles I've found on the subject:
    (Youtube video)
    (Youtube video)
    (Youtube video)
    Fix: Laptop Won’t Shutdown in Windows 10
    Windows 10 doesn't shut down properly

    Some help would be much appreciated.
     
    MalRL, Feb 7, 2024
    #4
Thema:

Windows 10 doesn't shut down properly

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