Windows 10: Windows 10 DRIVER_POWER_STATE_FAILURE & CUSTOM_ERROR

hello i have an HP OMEN 880-002la desktop whit windows 10 home edition vercion 1990 OS Build 18363.904


i am having some problems when i am trying to turn off or restart the pc it start the shutdown proces but get stuck in it and pc doesnt fully close down, and in sometimes after a few hours of it closing down it crash and restart.


this are the erros that it show me, can someone help me to fix this?


On Mon 07/06/2020 11:26:22 p. m. your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\MEMORY.DMP
This was probably caused by the following module: ntkrnlmp.exe nt!IoTranslateBusAddress+0x956
Bugcheck code: 0x9F 0x4, 0x12C, 0xFFFFD0896267F040, 0xFFFFF603F96458E0
Error: DRIVER_POWER_STATE_FAILURE
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state. The power state transition timed out waiting to synchronize with the PnP subsystem.
This is likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Mon 07/06/2020 11:26:22 p. m. your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\070620-44093-01.dmp
This was probably caused by the following module: ntoskrnl.exe nt+0x1C90E6
Bugcheck code: 0x1000009F 0x4, 0x12C, 0xFFFFD0896267F040, 0xFFFFF603F96458E0
Error: CUSTOM_ERROR
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System


Here is my Sistem Info:

https://drive.google.com/file/d/1Lw1BYTP0joE58lWHlGOMC3KOCtiGjVIx/view?usp=sharing


Here is the minidump


https://drive.google.com/file/d/1uSP_1qPl9q-b5Dys5G6Z29rKS2c__jwY/view?usp=sharing



And here is the MEMORY dump


https://drive.google.com/file/d/1cB7IQFmKZvVEDkFOL14HWM37Typa7B0W/view?usp=sharing

:)

 

Windows 10 Tweaks

Pressing “Windows+Pause Break” (it’s up there next to scroll lock) opens the “System” Window.

Windows 10: In the new version of Windows, Explorer has a section called Quick Access. This includes your frequent folders and recent files. Explorer defaults to opening this page when you open a new window. If you’d rather open the usual This PC, with links to your drives and library folders, follow these steps:

• Open a new Explorer window.
• Click View in the ribbon.
• Click Options.
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credit to Lifehacker.

 

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Here's a good step by step guide on doing a fresh install.

How to clean install Windows 10 from a USB drive - Software - Feature - HEXUS.net