Windows 10: Windows 10 drops internet connection

Discus and support Windows 10 drops internet connection in Windows 10 Network and Sharing to solve the problem; Hi everyone, This problem occurs very regularly on my wirelessly-connected Lenovo Ideacentre 510S desktop PC running Windows 10 (81 times in the last... Discussion in 'Windows 10 Network and Sharing' started by JSP01, Feb 3, 2019.

  1. JSP01 Win User

    Windows 10 drops internet connection


    Hi everyone,


    This problem occurs very regularly on my wirelessly-connected Lenovo Ideacentre 510S desktop PC running Windows 10 (81 times in the last 3 days; source: netsh wlan show wlanreport). The internet connection just drops and then automatically reconnects after an arbitrary period of time.


    I also have a Dell Dimension 4700 Series desktop computer running Windows XP Professional (also wirelessly connected) which doesn't have this problem (and the household mobile phones are all okay too) so I'm pretty sure my router is not the cause of the problem.


    Has anyone else had this problem and if so, is there a fix?


    Thanks in anticipation of your help!

    :)
     
    JSP01, Feb 3, 2019
    #1
  2. ps957 Win User

    After upgrading to windows 10, internet connectivity drops frequently for some applications, but not all

    Hi,

    Thank you for your reply. My answers are interleaved with your questions.

    • In which browser are you facing this issue e.g. Microsoft Edge or Internet Explorer?
    Multiple browsers: Chrome, Explorer, Firefox

    • Do you get any error message?
      • In Chrome, I get "ERR_EMPTY_RESPONSE" as the error message
    • Have you installed all pending Windows updates?
      • Yes. It is continuously getting updated.
    • Do you face connection fluctuation in Ethernet connection?
      • No. The internet connection is a solid 40Mb downlink. The same problem occurs when I'm hooked to a different internet service provider.
    • Is the issue specific to any particular website?
      • No, it occurs when I'm accessing multiple web sites. It is not related to any web site.

    I suggest you to try connecting to Ethernet connection and check if face same issue.

    The problem occurs when I'm using wired ethernet, an internal wifi card, or an external wifi usb dongle.

    Also install all pending Windows updates I.

    I just checked it . It is up to date.

    Further you can refer the link below and follow the troubleshooting steps suggested.

    I'm not going to spend time on these other steps, since as I mentioned it occurs on multiple browsers, and it is not tied to Internet Explorer or Microsoft Edge, unless you give me a good reason to do so.

    Thank you.

     
    ps957, Feb 3, 2019
    #2
  3. t_savino Win User
    Windows 10 keeps dropping Internet connection

    Thanks for your suggestion to resolve this problem. I have tried this several times now and, of course, it requires you to be connected to the internet in order to check the connection. So, it does not find a problem with the internet connection as a result.

    This tool does not seem equipped to diagnose why Windows 10 is dropping the internet connection. Could the re be another fix?

    TS
     
    t_savino, Feb 3, 2019
    #3
  4. Pavan_N Win User

    Windows 10 drops internet connection

    After upgrading to windows 10, internet connectivity drops frequently for some applications, but not all

    Hi,

    I appreciate the troubleshooting steps you have tried to resolve the issue.

    Please answer these questions to assist you better.

    • In which browser are you facing this issue e.g. Microsoft Edge or Internet Explorer?
    • Do you get any error message?
    • Have you installed all pending Windows updates?
    • Do you face connection fluctuation in Ethernet connection?
    • Is the issue specific to any particular website?

    I suggest you to try connecting to Ethernet connection and check if face same issue. Also install all pending Windows updates Further you can refer the link below and follow the troubleshooting steps suggested.

    Step 1: Reset Internet Explorer.

    Change or reset Internet Explorer settings.

    http://windows.microsoft.com/en-us/internet-explorer/reset-ie-settings#ie=ie-11

    Step 2: Reset Microsoft Edge.

    Refer the steps below to reset Edge.

    Steps:-


          • First of all launch Microsoft Edge Browser.

          • After that click on “More action” option which is visible at top right side of the browser and you will see “Settings” option.

          • Under “Settings” scroll down and you will see a button “Choose what to clear” under “Clear browsing data” option.

          • Once you click on this option you will see list of feature like
    • Browsing History
    • Cookies and saved website data
    • Cached data and file
    • Download history
    • Form data
    • Password.
    Do let us know if you are able to get stable internet connection. Thank you.
     
    Pavan_N, Feb 3, 2019
    #4
Thema:

Windows 10 drops internet connection

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