Windows 10: Windows 10 DVD / CD drive not detecting disc

I believe there is a problem with my DVD/Cd drive not detecting my blank CD-R


I am trying to burn a back up to CD from Windows Media Player But when I put my blank cd in it doesn't see it

Same goes for trying to play a cd too


I have tried with iTunes...same problem.


Thanks Folks for invaluable advice.


Rob

:)

 

DVD / CD disc drive not recoqnized after Windows 10 installation (HP - PC 64)

Hi Hansvan,

As you are unable to access CD/DVD disc on your device after upgrading to Windows 10, we will help you with this issue.

Do let us know the following to assist you better with this issue:

• 
  What is the make and model of your device?
  
• 
  What exactly happens when you try to access CD/ DVD disc drive?
  
• 
  Were you able to see any error message/ error notification with this issue?
  
• 
  Have you connected the drive to your computer and check if it is detected in Device Manager?
  

I suggest you to try few of the below troubleshooting steps and check if it helps.

Step 1: If the device is not detected on your computer try to run Hardware and Devices troubleshooter.

Hardware and Devices troubleshooter checks for common problems and makes sure that any new device or hardware connected to your PC is installed correctly.

• Press Windows key from the keyboard, type
  Troubleshooting and select it.
• Click on view all option on the upper left corner of
  Troubleshooting window.
• Select the Hardware and Device options from the list.
  
• Click Next to run the Hardware and Device Troubleshooter.

Step 2: If the drive is being detected in Device Manager try the below to update the drivers:

• Right click on Start button and select
  Device Manager.
• Expand DVD/CD ROM drives, right click on the drivers and click on
  Update driver software.
• Restart the computer and check if the issue persists.

Hope it helps. Reply to the post with an updated status of this issue and required information for further assistance.

Thank you.

 

CD/DVD drive (E will not open, it is detected

Hi,

Thank you for posting your query in Microsoft Community. Appreciate your interest in using Windows 10.

I suggest you to update the drivers for CD/DVD drive by following the steps below and check if the issue persists.

• Press Windows key + R and select Device Manager from the list.
• Expand DVD/CD-ROM drives.
• Right click on the driver and select update driver software.
• Follow the on-screen prompts and to update the driver.

Hope the information is helpful. Feel free to write to us for any other assistance with Windows, we’ll be glad to assist you.

 

Optical Drive (CD/DVD) not detected by Windows 10

I know this has been asked in the community many times already by others, and i have tried all of those fixes. Nothing works for me. My laptop is a new Lenovo e560. The cd/dvd drive is detected in the BIOS - can even boot with another bootable DVD.

Steps already tried:

• LowerFilters & UpperFilters strings removed from under registry key HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318} and rebooted the laptop.

• Added Controller0 key under HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\atapi\ and added a DWORD
  EnumDevice1 with value 1, and rebooted the laptop.

• In Device Manager, clicked View->Show Hidden Objects, expanded the
  DVD/CDROM Devices and uninstalled my DVD drive from the list. It never got detected or installed after a reboot - it's gone now, cannot see it anymore.

• In Device Manager, expanded IDE ATA/ATAPI Controllers. But the only thing here is
  Intel 6th Generation Core Processor Family Platform I/O SATA AHCI controller. There is nothing else there - no ATA Channel 0 or ATA Channel 1 (things that have been suggested to be deleted on other posts regarding this issue). So I uninstalled
  the SATA AHCI controller and rebooted. It just reinstalled it automatically. But no CD/DVD drive yet.

• In Device Manager, scanned for new hardware.

• And yes, I already ran the Hardware Troubleshooter.

I've gotten these above steps from the following posts:

• http://www.askvg.com/optical-drives-are-not-showing-in-my-computer/
  
• http://answers.microsoft.com/en-us/...-missing/f246ef3d-ff9a-4cd2-9746-7de01184c258
  

Those helped a lot of people (try those first if you are having the same issue). But as you can guess none of those steps helped me, hence creation of this post.