Windows 10: Windows 10 ejects DVD & opens explorer windows, says insert disc?

One of my computers is currently running Windows 10 Pro Version 1511 build 10586.71 and I've recently been having a very strange problem: Despite the fact that all my autoplay options for DVD's and Blu-ray's are set to "Do nothing" almost every time I insert a DVD or Blu-ray disc an Explorer window opens to the DVD drive, the disc is ejected and a dialog that says "Insert disc" appears. If I'm persistent enough and insert it 15 or 20 times it'll stop and the disc isn't ejected and I can open it with either VLC or another software player. This problem is not just a single disc but multiple DVD and blue-ray movies, the discs are clean and play just fine in other Windows 7 and 10 computers as well as standalone Blu-Ray players.

I've looked around and I only found one thread with one other person complaining about this problem (from back in September 2015) and he said it went away after some Windows updates. Has anyone see this, have any idea's how to fix it?

:)

 

the cd/dvd drive does not work

When I push the button to open the cd/dvd drive it opens, every troubleshoot says there is no problem, but the disk does not spin, and the app associated with the disk just says "Please Insert Disk"... Under Explorer, It says DVD DRIVE L, says everything
is fine, when you hit eject though, nothing...

 

The DVD drive was not showing not recognised.

Thanks.

I have gone through trouble shooting stage.

In Device manager the DVD/CD drives are shown as working correctly, the DVD drive is showing in File Explorer. When I right click properties it shows as working correctly.

When a disc is inserted and I left click on the drive in File Explorer it ejects the disc and asks for a disc to be inserted. It is therefore not recognising a valid disc.

Have you any suggestions

Regards

 

From your description of the problem action and my experience I'd go with the drive itself being the problem.

 

I'm not going to dismiss that possibility out of hand but I have three computers with Pioneer BDR-209D Blu-ray drives in them and I've never had any kind of problem with them. Since the other guy said the problem fixed itself after a Windows update I'd think this is more of a Windows issue than a hardware issue.

 

Did you ever solve this problem? I've been having it for the first time recently after updating Win 10

 

I'm sorry to say that I didn't, I finally grew so frustrated with a slew of assorted problems in Windows 10 that I swapped in a new hard drive and bought a new Windows 8.1 license and reinstalled Windows 8.1 from scratch and the problem was gone.

And that was using the same Pioneer Blu-Ray drive so the problem is certainly not the drive itself. Maybe you can try the Microsoft Technet forums, perhaps they can give you an idea what's going on.

 

Damn, that sucks. Thanks for the help though!