Windows 10: Windows 10 explorer.exe crash, freeze, restart. hang?

Discus and support Windows 10 explorer.exe crash, freeze, restart. hang? in Windows 10 Support to solve the problem; For second and LAST time, I am trying to make windows 10 works with my PC, I upgraded RAM from 4GB to 8GB, coz I thought it could be reason. Windows... Discussion in 'Windows 10 Support' started by mll, Aug 27, 2015.

  1. MLL
    mll Win User

    Windows 10 explorer.exe crash, freeze, restart. hang?


    For second and LAST time, I am trying to make windows 10 works with my PC, I upgraded RAM from 4GB to 8GB, coz I thought it could be reason.

    Windows 10 explorer.exe will restart itself, taskbar also, pc will hang, pc will restart itself, etc.

    What I found:

    Code: The program explorer.exe version 10.0.10240.16404 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel. Process ID: db8 Start Time: 01d0e1340823f104 Termination Time: 0 Application Path: C:\Windows\explorer.exe Report Id: d06adc7d-4d29-11e5-9bc7-b8975a530589 Faulting package full name: Faulting package-relative application ID:[/quote] Code: On Fri 28.8.2015 0:45:13 GMT your computer crashed crash dump file: C:\WINDOWS\Minidump\082815-11765-01.dmp This was probably caused by the following module: ntoskrnl.exe (nt+0x14CC20) Bugcheck code: 0x133 (0x1, 0x1E00, 0x0, 0x0) Error: DPC_WATCHDOG_VIOLATION file path: C:\WINDOWS\system32\ntoskrnl.exe product: Microsoft® Windows® Operating System company: Microsoft Corporation description: NT Kernel & System Bug check description: The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL or above. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This problem might be caused by a thermal issue. The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time. On Fri 28.8.2015 0:45:13 GMT your computer crashed crash dump file: C:\WINDOWS\memory.dmp This was probably caused by the following module: hal.dll (hal!HalPerformEndOfInterrupt+0x86) Bugcheck code: 0x133 (0x1, 0x1E00, 0x0, 0x0) Error: DPC_WATCHDOG_VIOLATION file path: C:\WINDOWS\system32\hal.dll product: Microsoft® Windows® Operating System company: Microsoft Corporation description: Hardware Abstraction Layer DLL Bug check description: The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL or above. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This problem might be caused by a thermal issue. The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time. [/quote]
    Windows 10 explorer.exe crash, freeze, restart. hang? [​IMG]


    Part of CBS:

    Code: 5-08-28 04:48:05, Info CSI 00004fc4@2015/8/28:02:48:05.187 Primitive installers committed for repair2015-08-28 04:48:05, Info CSI 00004fc5@2015/8/28:02:48:05.202 Primitive installers committed for repair 2015-08-28 04:48:05, Info CSI 00004fc6@2015/8/28:02:48:05.218 Primitive installers committed for repair 2015-08-28 04:48:05, Info CSI 00004fc7@2015/8/28:02:48:05.234 Primitive installers committed for repair 2015-08-28 04:48:05, Info CSI 00004fc8@2015/8/28:02:48:05.249 Primitive installers committed for repair 2015-08-28 04:48:05, Info CSI 00004fc9@2015/8/28:02:48:05.265 Primitive installers committed for repair 2015-08-28 04:48:05, Info CSI 00004fca@2015/8/28:02:48:05.281 Primitive installers committed for repair 2015-08-28 04:48:05, Info CSI 00004fcb@2015/8/28:02:48:05.296 Primitive installers committed for repair 2015-08-28 04:48:05, Info CSI 00004fcc@2015/8/28:02:48:05.312 Primitive installers committed for repair 2015-08-28 04:48:05, Info CSI 00004fcd@2015/8/28:02:48:05.327 Primitive installers committed for repair 2015-08-28 04:48:05, Info CSI 00004fce@2015/8/28:02:48:05.327 Primitive installers committed for repair 2015-08-28 04:48:05, Info CSI 00004fcf@2015/8/28:02:48:05.343 Primitive installers committed for repair 2015-08-28 04:48:05, Info CSI 00004fd0@2015/8/28:02:48:05.359 Primitive installers committed for repair 2015-08-28 04:48:05, Info CSI 00004fd1@2015/8/28:02:48:05.374 Primitive installers committed for repair 2015-08-28 04:48:05, Info CSI 00004fd2@2015/8/28:02:48:05.374 Primitive installers committed for repair 2015-08-28 04:48:05, Info CSI 00004fd3@2015/8/28:02:48:05.390 Primitive installers committed for repair 2015-08-28 04:48:05, Info CSI 00004fd4@2015/8/28:02:48:05.406 Primitive installers committed for repair 2015-08-28 04:48:05, Info CSI 00004fd5@2015/8/28:02:48:05.421 Primitive installers committed for repair 2015-08-28 04:48:05, Info CSI 00004fd6@2015/8/28:02:48:05.437 Primitive installers committed for repair 2015-08-28 04:48:05, Info CSI 00004fd7@2015/8/28:02:48:05.437 Primitive installers committed for repair 2015-08-28 04:48:05, Info CSI 00004fd8@2015/8/28:02:48:05.452 Primitive installers committed for repair 2015-08-28 04:48:05, Info CSI 00004fd9@2015/8/28:02:48:05.468 Primitive installers committed for repair 2015-08-28 04:48:05, Info CSI 00004fda@2015/8/28:02:48:05.484 Primitive installers committed for repair 2015-08-28 04:48:05, Info CSI 00004fdb@2015/8/28:02:48:05.499 Primitive installers committed for repair 2015-08-28 04:48:05, Info CSI 00004fdc@2015/8/28:02:48:05.515 Primitive installers committed for repair 2015-08-28 04:48:05, Info CSI 00004fdd@2015/8/28:02:48:05.531 Primitive installers committed for repair 2015-08-28 04:48:05, Info CSI 00004fde@2015/8/28:02:48:05.531 Primitive installers committed for repair 2015-08-28 04:48:05, Info CSI 00004fdf@2015/8/28:02:48:05.546 Primitive installers committed for repair 2015-08-28 04:48:05, Info CSI 00004fe0@2015/8/28:02:48:05.562 Primitive installers committed for repair 2015-08-28 04:48:05, Info CSI 00004fe1@2015/8/28:02:48:05.577 Primitive installers committed for repair 2015-08-28 04:48:05, Info CSI 00004fe2@2015/8/28:02:48:05.593 Primitive installers committed for repair 2015-08-28 04:48:05, Info CSI 00004fe3@2015/8/28:02:48:05.609 Primitive installers committed for repair 2015-08-28 04:48:05, Info CSI 00004fe4@2015/8/28:02:48:05.609 Primitive installers committed for repair 2015-08-28 04:48:05, Info CSI 00004fe5@2015/8/28:02:48:05.624 Primitive installers committed for repair 2015-08-28 04:48:05, Info CSI 00004fe6@2015/8/28:02:48:05.640 Primitive installers committed for repair 2015-08-28 04:48:05, Info CSI 00004fe7@2015/8/28:02:48:05.656 Primitive installers committed for repair 2015-08-28 04:48:05, Info CSI 00004fe8@2015/8/28:02:48:05.671 Primitive installers committed for repair 2015-08-28 04:48:05, Info CSI 00004fe9@2015/8/28:02:48:05.671 Primitive installers committed for repair 2015-08-28 04:48:05, Info CSI 00004fea@2015/8/28:02:48:05.687 Primitive installers committed for repair 2015-08-28 04:48:05, Info CSI 00004feb@2015/8/28:02:48:05.702 Primitive installers committed for repair 2015-08-28 04:48:05, Info CSI 00004fec@2015/8/28:02:48:05.718 Primitive installers committed for repair 2015-08-28 04:48:05, Info CSI 00004fed@2015/8/28:02:48:05.734 Primitive installers committed for repair 2015-08-28 04:48:05, Info CSI 00004fee@2015/8/28:02:48:05.734 Primitive installers committed for repair 2015-08-28 04:48:05, Info CSI 00004fef@2015/8/28:02:48:05.749 Primitive installers committed for repair 2015-08-28 04:48:05, Info CSI 00004ff0@2015/8/28:02:48:05.765 Primitive installers committed for repair 2015-08-28 04:48:05, Info CSI 00004ff1@2015/8/28:02:48:05.781 Primitive installers committed for repair 2015-08-28 04:48:05, Info CSI 00004ff2@2015/8/28:02:48:05.796 Primitive installers committed for repair 2015-08-28 04:48:05, Info CSI 00004ff3@2015/8/28:02:48:05.812 Primitive installers committed for repair 2015-08-28 04:48:05, Info CSI 00004ff4@2015/8/28:02:48:05.827 Primitive installers committed for repair 2015-08-28 04:48:05, Info CSI 00004ff5@2015/8/28:02:48:05.843 Primitive installers committed for repair 2015-08-28 04:48:05, Info CSI 00004ff6@2015/8/28:02:48:05.859 Primitive installers committed for repair 2015-08-28 04:48:05, Info CSI 00004ff7@2015/8/28:02:48:05.874 Primitive installers committed for repair 2015-08-28 04:48:05, Info CSI 00004ff8@2015/8/28:02:48:05.890 Primitive installers committed for repair 2015-08-28 04:48:05, Info CSI 00004ff9@2015/8/28:02:48:05.890 Primitive installers committed for repair 2015-08-28 04:48:05, Info CSI 00004ffa@2015/8/28:02:48:05.906 Primitive installers committed for repair 2015-08-28 04:48:05, Info CSI 00004ffb@2015/8/28:02:48:05.952 Primitive installers committed for repair 2015-08-28 04:48:05, Info CSI 00004ffc [SR] Verify complete 2015-08-28 04:48:05, Info CSI 00004ffd [SR] Repairing 1 components 2015-08-28 04:48:05, Info CSI 00004ffe [SR] Beginning Verify and Repair transaction 2015-08-28 04:48:05, Info CSI 00004fff Hashes for file member \SystemRoot\WinSxS\wow64_microsoft-windows-r..xwddmdriver-wow64-c_31bf3856ad364e35_10.0.10240.16384_none_b928dea146e73395\opencl.dll do not match actual file [l:20{10}]"opencl.dll" : Found: {l:32 b:2sxTznCc55DsvhRvAubF+DjE6iWaTbTi4SMxZcHpNGI=} Expected: {l:32 b:3nQy34XEqrcTm+le3PyhNMbyrGuxiT2D5+L7RJQKKgM=} 2015-08-28 04:48:05, Info CSI 00005000 [SR] Cannot repair member file [l:20{10}]"opencl.dll" of microsoft-windows-RemoteFX-clientVM-RemoteFXWDDMDriver-WOW64-C, Version = 10.0.10240.16384, pA Host= amd64 Guest= x86, nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35} in the store, hash mismatch 2015-08-28 04:48:05, Info CSI 00005001@2015/8/28:02:48:05.968 Primitive installers committed for repair 2015-08-28 04:48:05, Info CSI 00005002 Hashes for file member \SystemRoot\WinSxS\wow64_microsoft-windows-r..xwddmdriver-wow64-c_31bf3856ad364e35_10.0.10240.16384_none_b928dea146e73395\opencl.dll do not match actual file [l:20{10}]"opencl.dll" : Found: {l:32 b:2sxTznCc55DsvhRvAubF+DjE6iWaTbTi4SMxZcHpNGI=} Expected: {l:32 b:3nQy34XEqrcTm+le3PyhNMbyrGuxiT2D5+L7RJQKKgM=} 2015-08-28 04:48:05, Info CSI 00005003 [SR] Cannot repair member file [l:20{10}]"opencl.dll" of microsoft-windows-RemoteFX-clientVM-RemoteFXWDDMDriver-WOW64-C, Version = 10.0.10240.16384, pA Host= amd64 Guest= x86, nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35} in the store, hash mismatch 2015-08-28 04:48:05, Info CSI 00005004 [SR] This component was referenced by [l:258{129}]"Microsoft-Windows-RemoteFX-VM-Setup-Package~31bf3856ad364e35~amd64~~10.0.10240.16384.RemoteFX clientVM and UMTS files and regkeys" 2015-08-28 04:48:05, Info CSI 00005005 Hashes for file member \??\C:\WINDOWS\SysWOW64\opencl.dll do not match actual file [l:20{10}]"opencl.dll" : Found: {l:32 b:2sxTznCc55DsvhRvAubF+DjE6iWaTbTi4SMxZcHpNGI=} Expected: {l:32 b:3nQy34XEqrcTm+le3PyhNMbyrGuxiT2D5+L7RJQKKgM=} 2015-08-28 04:48:05, Info CSI 00005006 Hashes for file member \SystemRoot\WinSxS\wow64_microsoft-windows-r..xwddmdriver-wow64-c_31bf3856ad364e35_10.0.10240.16384_none_b928dea146e73395\opencl.dll do not match actual file [l:20{10}]"opencl.dll" : Found: {l:32 b:2sxTznCc55DsvhRvAubF+DjE6iWaTbTi4SMxZcHpNGI=} Expected: {l:32 b:3nQy34XEqrcTm+le3PyhNMbyrGuxiT2D5+L7RJQKKgM=} 2015-08-28 04:48:05, Info CSI 00005007 [SR] Could not reproject corrupted file [ml:48{24},l:46{23}]"\??\C:\WINDOWS\SysWOW64"\[l:20{10}]"opencl.dll"; source file in store is also corrupted 2015-08-28 04:48:05, Info CSI 00005008@2015/8/28:02:48:05.999 Primitive installers committed for repair 2015-08-28 04:48:05, Info CSI 00005009 [SR] Repair complete 2015-08-28 04:48:05, Info CSI 0000500a [SR] Committing transaction 2015-08-28 04:48:05, Info CSI 0000500b Creating NT transaction (seq 2), objectname [6]"(null)" 2015-08-28 04:48:05, Info CSI 0000500c Created NT transaction (seq 2) result 0x00000000, handle @0x73c 2015-08-28 04:48:06, Info CSI 0000500d@2015/8/28:02:48:06.031 Beginning NT transaction commit... 2015-08-28 04:48:06, Info CSI 0000500e@2015/8/28:02:48:06.156 CSI perf trace: CSIPERF:TXCOMMIT;182717 2015-08-28 04:48:06, Info CSI 0000500f [SR] Verify and Repair Transaction completed. All files and registry keys listed in this transaction have been successfully repaired 2015-08-28 04:50:08, Info CBS Trusted Installer is shutting down because: SHUTDOWN_REASON_AUTOSTOP 2015-08-28 04:50:08, Info CBS TiWorker signaled for shutdown, going to exit. 2015-08-28 04:50:08, Info CBS Ending the TiWorker main loop.[/quote] In event viewer some errors:

    Code: Task Scheduler service found a misconfiguration in the NT TASK\Microsoft\Windows\Media Center\UpdateRecordPath definition. Additional Data: Error Value: %SystemRoot%\ehome\ehPrivJob.exe.[/quote] Code: Activation of app Microsoft.Windows.Cortana_cw5n1h2txyewy!CortanaUI failed with error: The app didn't start. See the Microsoft-Windows-TWinUI/Operational log for additional information.[/quote] Code: The Net.Tcp Listener Adapter service depends on the Net.Tcp Port Sharing Service service which failed to start because of the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.[/quote]

    :)
     
  2. Jadefox02 Win User

    Explorer.exe / Start Menu Freezing/Crashing/Restarting

    I've been having constant issues with explorer.exe crashing/restarting. My start menu just freezes and nothing responds. However if I click like a madman enough it restarts automatically, sometimes I have to restart explorer.exe from task manager. Any
    ideas? Google has come up useless. Windows 10 Pro 64-bit. I use Avast Anti-Virus and a couple of other apps on start-up. Happens on both my laptop and desktop computers.
     
    Jadefox02, Aug 27, 2015
    #2
  3. DavieD Win User
    Windows file explorer only displays in maximized view

    When I open file explorer it opens in maximized view but when I minimize the window it shrinks to a very small windows and freezes and then crashes. Explorer.exe has to restart in order for the window to open back in maximized view again.

    Has this happen to anyone else?
     
    DavieD, Aug 27, 2015
    #3
  4. Windows 10 explorer.exe crash, freeze, restart. hang?

    I'm no geek but am trying to help

    have you checked Device Manager for missing drivers? looks like you have a couple of driver issues there

    Windows Media center should have been deleted when windows was installed...


    have you tried using Dism to check the health of the installation?
    press windows key and x key at the same time
    this will let you select command prompt as admin
    type "Dism.exe /Online /Cleanup-Image /ScanHealth" (without quotes note the space before each /) press enter
    let it run
    snip an image of results and post

    next type "Dism.exe /Online /Cleanup-Image /CheckHealth" (without quotes note the space before each /) press enter
    let it run
    snip an image of results and post

    next type "Dism.exe /Online /Cleanup-Image /RestoreHealth" (without quotes note the space before each /) press enter
    snip an image of results and post

    the above dism steps are taken from Microsoft hopefully the restore health one will fix some of the issues
     
    icpwolverine, Aug 27, 2015
    #4
Thema:

Windows 10 explorer.exe crash, freeze, restart. hang?

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