Windows 10: Windows 10 factory reset additional space needed

Hello, I'm trying to fix my 32 gb Windows 10 laptop and I feel that a factory reset is the only option but when I try to it say Additional space needed but I cannot clear anything my else because it is factory. I know all passwords but I don't know command propt stuff? Is the anything I can enter to reset it? How would I did this?

:)

 

Windows 10 factory reset

Hi Charlie,

We can see here that you are having issues with doing a factory reset on your Windows 10. There are several factors
why you get the said error and that's what we are going to figure out. To isolate this concern, may we know the following:

• Any changes made on the computer prior to this concern?
• What troubleshooting steps have you tried so far?
  
• May we know the reason why you want to perform a factory reset?
• Did you experience any issues on the computer before you tried performing a factory reset?
  

 

Factory reset "Error" message

Hi Jaxyn,

It seems that the issue that you initially encountered also interferes with the factory reset. In order for us to provide the appropriate solution, we'd like to ask for additional information. Please answer the following:

• Aside from failing at 30%-32%, are you also getting an error message or code?
• What troubleshooting steps have you tried so far?
• What build and version of Windows 10 are you using?

We hope to hear from you soon.

 

Factory reset... now missing 40+ GB of hard drive space?

Good evening everyone!

So, I just got finished doing a nice fresh factory reset as Windows did some updates and my computer run slower than molasses in January.

After it was done, I had some 60-70 (out of 118) GB of free space on my SSD.

Short story shorter I had to do it again.

Now I have only 26 GB of free space.

Can anyone make any suggestions please?