Windows 10: Windows 10 Fall Creators (1709) Update Issues

Hi Zbook,
here is the link to the screenshots
Dropbox - Screenshots

 

On disk cleanup > un-check System created Windows error reporting
On update history > expand other > post image
Windows defender > perform manual updates > post an image if there are any failures
On device manager > right click PS/2 keyboard > uninstall device
On device manager > right click Microsoft PS/2 mouse > uninstall device
On system failure > check the box for write an event to the system log

After all of the above steps open Whocrashed > above analyze click on tools > crash dump test > type: ACCEPT
Click analyze > confirm deaddead
Run the log collector and post a new zip into the thread:
log collector v2-beta06.zip

When available post the latest Panther logs for troubleshooting.
After reviewing the most current logs for the next update I'll provide a checklist for you go through.

 

Ok I'll do this in the morning.
Right now I'm downloading and updating my music software as I have to provide some backing tracks for next gig and I started on this before your email.
Sorry about the name check - I'm slightly dyslexic

 

The BIOS is Version/Date American Megatrends Inc. F2, 3/10/2016 SMBIOS Version 2.8
Check for an up to date version of the BIOS
GA-Z170-Gaming K3 (rev. 1.0) | Motherboard - GIGABYTE Global

 

I am astounded!!

My HP DV6 laptop, which crashed the original FCU Update, and had to be restored to 1703, then did not much better recently when I did the 1709 Upgrade using a Repair-Install from a mounted ISO file.

So, I figured the laptop was pretty much stuck at 1703 until another major version came out in the Spring.

And then tonight, the FCU was offered, I accepted it -- and a little over an hour later -- the laptop is up and running with NONE of the problems from the Repair-Install Upgrade.

I am impressed!!

This is the fourth PC in less than a week that I upgraded on-line and the Upgrade came off without a hitch.

I have to admit it -- it looks like MS now has their act together regarding on-line version upgrades.

 

Hi Zbrook,
I really,really,really am fed up with this failing update.
My bios is upto date
The engineered crash failed to restart
The MS updates are still failing and I cannot see which one as it goes by too quickly and the failing ones are not shown on update history
I have collected the logfiles and attach them here
Screenshots are in
Dropbox - Screenshots
I shall not be able to do much on the PC today as I am looking after a 2.5 year old grandson who needs a lot of attention
I tried the update again and it failed at 57%
MS wonderful solution for failing updates is to install the latest version.
Talk about circular process as I cannot update to the latest 1709
My error of 0x8007001f 0x50015 has been reported by other people so the fault lies with MS whichever way you look at it.
It leaves a very bad taste
It's nearly 1AM here in the UK so I am calling it a day

 

1) Which AV /malware products are installed or have been installed on the computer (always on or manual)?
Malwarebytes was uninstalled.

2) Has there been any drive encryption and have any of the products been non-Microsoft products?

Please uninstall Mcafee:
Antivirus Software, Internet Security, Spyware and Malware Removal McAfee

3) Check to make sure that Windows fast startup has been turned off:
Turn On or Off Fast Startup in Windows 10 Performance Maintenance Tutorials



Code: Event[11868]: Log Name: System Source: Microsoft-Windows-Directory-Services-SAM Date: 2018-01-12T00:19:37.928 Event ID: 16953 Task: N/A Level: Error Opcode: Info Keyword: N/A User: S-1-5-18 User Name: NT AUTHORITY\SYSTEM Computer: JohnMcAllister Description: The password notification DLL "C:\Program Files\TrueKey\McAfeeTrueKeyPasswordFilter" failed to load with error 126. Please verify that the notification DLL path defined in the registry, HKLM\System\CurrentControlSet\Control\Lsa\Notification Packages, refers to a correct and absolute path (<drive>:\<path>\<filename>.<ext>) and not a relative or invalid path. If the DLL path is correct, please validate that any supporting files are located in the same directory, and that the system account has read access to both the DLL path and any supporting files. Contact the provider of the notification DLL for additional support. Further details can be found on the web at MSN France: Hotmail, Outlook, actualités, météo, divertissement Code: Event[11116]: Log Name: System Source: Microsoft-Windows-Kernel-Boot Date: 2018-01-10T19:06:22.709 Event ID: 29 Task: N/A Level: Error Opcode: Info Keyword: N/A User: S-1-5-18 User Name: NT AUTHORITY\SYSTEM Computer: JohnMcAllister Description: Windows failed fast startup with error status 0xC00000D4.[/quote] Code: 2018-01-09 16:56:57, Error SP CDownloadDUUpdates:oExecuteInternal: Did not find hard disk space needed, when update cab files will not be extracted. This is unexpected! hr = 0x8000ffff 2018-01-09 16:51:13, Error MOUPG CDlpActionImpl<class CDlpErrorImpl<class CDlpObjectInternalImpl<class CUnknownImpl<class IMoSetupDlpAction> > > >::Suspend(1066): Result = 0xC1800104 2018-01-09 16:59:44, Warning CONX Failed to get version info size for [\??\c:\windows\system32\drivers\mbae64.sys]. 0x80070714 0x00000714 ERROR_RESOURCE_DATA_NOT_FOUND The specified image file did not contain a resource section 2018-01-09 16:59:44, Warning CONX Failed to get version info size for [\??\c:\windows\gdrv.sys]. 0x80070714 gdrv.sys Gigabyte Easy Saver - mobo power utility driver GIGABYTE 技嘉科技 2018-01-09 16:59:48, Info CONX Unable to get counter signer info 80004005 c:\windows\system32\drivers\teedriverw8x64.sys TeeDriverW8x64.sys Intel Management Engine Interface (MEI) driver OEM or http://downloadcenter.intel.com Installation instructions - http://www.sysnative.com/forums/win...00f081f-source-file-not-found.html#post144391'' 2018-01-09 17:31:44, Info MOUPG Finalize: Remapping install error [0x8007001F] -> [0xC1900108] for telemetry. 0x0000001F ERROR_GEN_FAILURE A device attached to the system is not functioning. 0x00000108 STATUS_OPLOCK_BREAK_IN_PROGRESS An open/create operation completed while an opportunistic lock (oplock) break is underway. 2018-01-09 17:31:44, Info MOUPG Finalize: Reporting result value: [0xC1900108] 0x00000108 STATUS_OPLOCK_BREAK_IN_PROGRESS An open/create operation completed while an opportunistic lock (oplock) break is underway. 2018-01-09 17:31:44, Info MOUPG Setup phase change: [SetupPhaseInstall] -> [SetupPhaseError] 2018-01-09 17:31:44, Info MOUPG CSetupDiagnostics: Tracing Data [DWORD] -> [Setup360MappedResult]=[0xC1900108] [ff12327d-f402-4b66-b989-117d007e8585][4ca92e4f-2c76-4daf-8d37-27f515dfbabf][][0x1] 2018-01-09 17:31:44, Info MOUPG CSetupDiagnostics: Tracing Data [DWORD] -> [Setup360Result]=[0x8007001F] [ff12327d-f402-4b66-b989-117d007e8585][4ca92e4f-2c76-4daf-8d37-27f515dfbabf][][0x1] 2018-01-09 17:31:44, Info MOUPG CSetupDiagnostics: Tracing Data [DWORD] -> [Setup360Extended]=[0x50015] [ff12327d-f402-4b66-b989-117d007e8585][4ca92e4f-2c76-4daf-8d37-27f515dfbabf][][0x1] 5 SP_EXECUTION_UNINSTALL 15 SP_EXECUTION_OP_CREATE_FILE 2018-01-09 17:31:44, Info MOUPG CSetupDiagnostics: Tracing Data [CUSTOM] -> [WindowsUpdateExit] -> [Media360][ff12327d-f402-4b66-b989-117d007e8585][4ca92e4f-2c76-4daf-8d37-27f515dfbabf][][0x1] 2018-01-09 17:31:44, Info MOUPG CSetupDiagnostics: Tracing Data [CUSTOM] -> [Downlevel] -> [Media360][ff12327d-f402-4b66-b989-117d007e8585][4ca92e4f-2c76-4daf-8d37-27f515dfbabf][c5b8d13e-e860-4fec-ba93-33ae247a0ace][][Failed][Windows 10 Pro][15063][1][2][0x8007001f][0x50015][16299] 2018-01-09 17:31:43, Info SP Operation (remaining): Create registry key HKLM\System\CurrentControlSet\Services\i8042prt\Parameters (value name: KeyboardFailedReset) on the new system 2018-01-09 17:31:41, Info DPX Extraction of file: update.ses failed because it is not present in the container (\\?\C:\$WINDOWS.~BT\FODs\DU\87db87b0-6eb9-4ec7-b9a3-67811f465364\Microsoft-Windows-LanguageFeatures-Basic-en-gb-Package.cab). [Failed][Windows 10 Pro][15063][1][2][0x8007001f][0x50015][16299][/quote]

 

[0x8007001f][0x50015][16299]
0xC1900108
Upgrade check list:

UPGRADE CHECK LIST:

Run through this check list before the next upgrade attempt:

1) remove nonessential hardware
a) docks
b) USB devices
c) printers
d) headset
e) speakers
f) bluetoot devices
g) USB drives (other than a windows 10 iso if used for the upgrade)

2) These should be the only attached devices:
a) wired mouse
b) wired keyboard
c) monitor

Any of these that have been done in the past week are not necessary to repeat:
It has not been done within 1 week please repeat:

3) open administrative command prompt and type or copy and paste: (repair file system)
a) chkdsk /x /f /r
This may take many hours so plan to run overnight
b) Find the chkdsk report in the event viewer using the information in this link and post into the thread:
Read Chkdsk Log in Event Viewer in Windows 10 Performance Maintenance Tutorials

4) open administrative command prompt and copy and paste: (repair operating system)
a) sfc /scannow
b) dism /online /cleanup-image /restorehealth
c) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

5) update windows (have all recommended updates installed) and reboot after updates

6) uninstall all non-Microsoft antivirus software(This includes always on and manual software.)

7) Verify that the drive has > 27 GB free space (At least 25 GB is needed for creating dumps)

8) Place the computer in clean boot
:https://support.microsoft.com/en-us/...oot-in-windows
How to perform a Clean Boot in Windows 10 - TechNet Articles - United States (English) - TechNet Wiki
Make sure all non-Microsoft services are un-checked.
Make sure every item in device manager startup has status disabled.
Make sure on msconfig > selective startup > load startup items is un-checked

9) Remove all unused SATA devices
(Remove or disconnect attachments for all drives except the drive that has Windows)

10) Uninstall non-Microsoft disk encryption software

11) Uninstall:
a) gdrv.sys (Gigabyte Easy Saver - mobo power utility driver)
b) TeeDriverW8x64.sys (Intel Management Engine Interface (MEI) driver)
c) mbae64.sys (MalwareBytes Driver)

12) Uninstall all printer software

13) Disconnect all printers

14) Run disk cleanup to clean temporary and system files
(In the left lower corner search type: clean > click disk cleanup > check all boxes > in left lower corner click cleanup system files > ok

15) Disconnect wireless (use hardware off if available)
Disconnect Ethernet, cat5e cable
Disconnect router

16) for every offer to update during the upgrade process please decline updates.

17) Run this log collector and post a zip into the thread for review before the upgrade:
log collector v2-beta06.zip

 

Hi Zbrook,
I removed all McAfee references by going into powershell and using rm command.
It was not to be seen in Apps but when I did a search with hidden files checked there it was in C: Program Files.
I then used Ccleaner to fix the registry.
I tried an update using the ISO file and used the search for updates.
It went to 95% completion before it crashed out.
I think the 57% completion is when I don't search for updates.
My little Grandson arrives shortly and so I shanll not have an opportunity to be on the PC until he has a nap late afternoon.

 

Run through the check list and indicate the information that you have about them.
Indicate which steps you had already done and which steps are new.

All of the items that need to be uninstalled can of course be reinstalled.

Open administrative command prompt and type or copy and paste:
a) Lpksetup /u
When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread


Open administrative powershell and type or copy and paste:
a) Get-WinUserLanguageList
b) Get-WindowsUpdateLog

 

Hi Zbook. I did everything in the checklist you sent but to no avail.
I do not have time for any more going round in circles.
The problem lies with MS.
What I shall probably do is wipe my C: drive and reinstall windows 7 which works and doesnt have the same awful experience as Windows 10
Thank you for your input.
The problem 0x8007001f x050015 is something MS should address as I am not the only person getting it.
I shall now spend some time reinstalling my HP printer software as I need to print some music sheets

 

Please post:
a) latest panther logs
b) comments on items in the pre-upgrade check list
c) post #53 results
d) there is an additional step for the upgrade

 

Dropbox - panther logs
This is the link to the panther logs