Windows 10: Windows 10 Family Account Issue

Hello there,


We are currently using Windows 10 with a Local Administrator account and 2 user account linked to our Hotmail and Outlook accounts.


I want to set up a Family account so I can add our children, however as my user account is already added under 'Other Users' I can't sign in to the Family section.


How do I get around this? I'm scared of removing my account and then signing into the Family section for fear of losing data.


Thank you.

:)

 

Strange Windows 10 User Account issue.

Unfortunately I had done those steps numerous reboots, it just, reappears for no good reason. The base account isn't even a Microsoft account, it's a local account.

I haven't quite tried the built in administrator account on W10, but so far in my experience on my own computer, the built in account seemed to have absolutely no more control than I did on my own.

It's just strange, I go in, it warns me twice about deleting the account, then it's gone. Reboot, and it's back?

EDIT: Just to specify, both command line and Netplwiz both say only HIS account exists on the computer, it doesn't list this rogue account. This is what I meant in my first post about the fact that even Windows doesn't seem to believe it exists, HALF the time. *Frown

 

Family safety account issue in windows 10

Hello Sam,

I realize the inconvenience you are experiencing with the Family Safety feature on your computer. I will certainly help you.

You might be facing this issue due to the account is not configured properly.

I suggest you to remove the child account from family safety, re-add it again and check if the issue is resolved. You may follow the steps below for the same.

1. Remove the child via Family Safety website.

a. Sign in to
https://familysafety.microsoft.com using the parent account.

b. Click on Manage the list of Family members.

c. Check the child account, then click Delete. Click again on
Delete to confirm.



2. Follow the steps in this article to reconfigure Family Safety:

http://windows.microsoft.com/en-us/windows-10/family-account#1TC=t1

3. Ensure that you have selected the Manage settings in Family Safety website
option on the Family Safety window on your Control panel.



Refer to the links below for additional information:

Set up family features on Windows 10

http://windows.microsoft.com/en-us/windows-10/set-up-family-after-upgrade

Keep your kids safer on the PC

http://windows.microsoft.com/en-in/windows-10/family-account



Hope this helps.
For any further Windows related assistance, feel free to contact us and we will be glad to help

 

Family restrictions on adult account

Hello Erik,

There are several reasons for this issue to happen. if you’re sure that your account should not be included in a family restriction, we suggest that you check the below articles:

• Turn off family settings in Windows 10
• How do I turn off family features?

These articles contain steps that you can perform to help you resolve your issue.

Keep us updated with the results.