Windows 10: Windows 10 fax and scan does not detect modem

Discus and support Windows 10 fax and scan does not detect modem in Windows 10 Drivers and Hardware to solve the problem; Device manager says the Conexant USB CX93010 ACF Modem is working properly, latest drivers installed. Window Fax and Scan tools - fax settings lists... Discussion in 'Windows 10 Drivers and Hardware' started by Leon121748, Apr 5, 2019.

  1. Windows 10 fax and scan does not detect modem


    Device manager says the Conexant USB CX93010 ACF Modem is working properly, latest drivers installed. Window Fax and Scan tools - fax settings lists the modem. However, when I go to compose a fax, it says connect to a modem, then no modem detected. I've run the hardware trouble shooter several times, even installed a new external modem thinking perhaps it was device failure since this program worked initially for about 2 days following re-installation of Windows 10. Interesting thing is - it receives faxes.

    :)
     
    Leon121748, Apr 5, 2019
    #1
  2. it's meXZ Win User

    Windows 10 fax and scan does not detect modem

    Device manager says it's working properly, latest drivers installed. Window Fax and Scan tools - fax settings lists the modem. However, when I go to compose a fax, it says connect to a modem, then no modem detected. I've run the hardware trouble shooter
    several times, even installed a new external modem thinking perhaps it was device failure since this program worked initially for about 2 days following re-installation of Windows 10. Interesting thing is - it receives faxes.
     
    it's meXZ, Apr 5, 2019
    #2
  3. compupix Win User
    Windows Fax & Scan Does Not Connect to My Fax Modem


    I've uninstalled and reinstalled my fax modem driver.
    Device Manager shows it as "LSI PCI-SV92PP Soft Modem." And "This device is working properly."
    From within Windows Fax & Scan:
    I've tried adding an account to the Fax Accounts list.
    I cannot connect to my fax modem from:There are currently no modems installed on this computer. If you want to send and receive faxes using a modem attached to this computer, you need at least one modem installed. Do you want to install a new modem?"Windows was unable to detect any modems."
    I've tried selecting "Standard 56000 bps Modem" & "Standard PCMCIA Card Modem" from the "Standard Modem Types" list. And no ports are displayed in the "On which ports do you want to install it" list.
    Thanks!
     
    compupix, Apr 5, 2019
    #3
  4. Windows 10 fax and scan does not detect modem

    Windows 10 fax and scan does not detect modem

    Hi Margaret,

    I realize that fax and scan does not detect modem in Windows 10. I will try to help you with this issue.

    Please answer these questions to get more clarity on this issue:


    • What is the make and model of the pc?

    • Did you make any changes to the PC prior to this issue?

    Some problems can be fixed by signing out of your account and then signing back in. Press Ctrl+Alt+Delete and select Sign out. Once you’ve signed out, sign back in to your account.

    You may boot the computer in a clean boot state and check if the issue persists. This will let us know if any 3rd party services or applications are causing this issue.

    How to troubleshoot a problem by performing a clean boot in Windows:
    http://support.microsoft.com/kb/929135

    Note: After you have finished troubleshooting, follow the steps under “How to reset the computer to start as usual after troubleshooting with clean boot” in the article to boot to normal startup.

    Keep us informed to help you further.
     
    Srimadhwa B, Apr 5, 2019
    #4
Thema:

Windows 10 fax and scan does not detect modem

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