Windows 10: Windows 10 File history issues

Hey,

My main issue is that part of folders that I could see when right click on a file\folder > Properties > Previous Versions several days ago are now missing.
In addition, the folders that I can see, doesn't show the modified date.

It is set to use file history on my entire D drive (no excludes) and on Saturday I even used it to restore some files from a folder that I can't see now!

For the past week every night when I turn my PC off, it asks for UPDATE & Turn Off instead of just turning off.

Thanks,

:)

 

Problem with File History option on Windows 10

Hi Alceu,

Thank you for posting your query in Microsoft Community and for your interest in Windows 10.

I can understand, how frustrating it can be, when things don’t work as expected.

We apologize for the inconvenience caused.

I'd be glad to help you.

For more information, refer to these links, mentioned below, to fix your issue with File History:

Restore files or folders using File History

http://windows.microsoft.com/en-US/windows-8/how-use-file-history

Set up a drive for File History

http://windows.microsoft.com/en-US/windows-8/set-drive-file-history

Please refer to the article, created by Kalpana Shankarappa replied on August 13, 2015, to fix your issue with File History on Windows 10.

Windows 10 File History

Windows 10 File History

Hope this information helps you. Kindly post back with the updated issue for further assistance.

Thank you.

 

I can't perform a system image backup in Windows10

Hi,

Thanks for replying to us with the status of your issue.

We appreciate your time and effort to resolve the issue.

As the issue still persists,

I suggest you to try creating new user account and check if you are able to create System Image Backup through files history.

Refer to the below link:

http://windows.microsoft.com/en-us/windows-10/getstarted-set-up-accounts

Refer to the below link to know more about file history.

How to use File History

What if something goes wrong in File History.

Set up a drive for File History

Note: Applies to Windows 10 as well.



Hope it helps, reply to us with the status of your issue. We will be happy to assist you.

 

Hi Itay.

Your last issue may be influencing your first issue.

What version build are you currently running, Windows key + R, type in Winver, enter.

So the forum understands, where are you storing file history, on another internal drive, on an external drive, on a network drive / NAS?

First have you tried a restart instead of a shutdown?

Next I would recommend running Windows Update Troubleshooter. In V1607

Windows key + S, search bar appears, type troubleshooting into search bar, troubleshooting appears at top. Click it, window opens, lower right side "Fix problems with Windows Update", click. Window opens, click on “advance”, click on Run as administrator, click “Next”. Should run clean. If not run again.

In V1703 it is basically the same but you find the Troubleshooters in Settings=>Update & security.

Lets see if getting this resolved will resolve for first issue. Please post Windows info and where file history is located.

If Windows Update trouble shooter doesn't find anything or once you have updates working I would run

sfc /scannow


Ken