Windows 10: Windows 10 Freeze/Random Reboots - Bug Check Code 0x000001ca

Hello,

I'm quite stumped on what to do next so I'd like to ask your help for the following problem.

Ever since setting up my PC in February, I've been getting random crashes and freezes and I can't get to the bottom of it. Almost always (when there's a .dmp created) the bug check code is 0x000001ca (SYNTHETIC_WATCHDOG_TIMEOUT). These freezes/crashes seem to happen once every week or so. They are really random.

I've reset my BIOS to defaults, run different hardware tests (memtest86, etc.) but these crashes keep happening. I've also tried Drive Verified as indicated here but Windows 10 crashes at the logon screen and doesn't produce any .dmp


You can find my System Information (.nfo) here.

You can find the mini dump here. I also have full Kernel dmp is necessary.
Full Specifications here.

Please let me know if you need any more information.

All help appreciated. Clutching on straws here!

Thanks

:)

 

Bug check???? what does this code mean

First!: Download BlueScreenView

Then come back and tell use two (maybe three) things for each dump file:
1) What is the bug check code
2) What is the bug check string (if there is one)
3) What is the highlighted file name

The first two will be at the top pane window and the third will be on the lower pane window. We need all three (or two if no string) for each .dmp listed.

 

Windows 10 (Pro 64bit) randomly freezes

Thank you for the information, Neil. To address your concern regarding the random freezes that's happening on your computer, we suggest performing the steps below, and check if the experience will be the same:

• Sign in using an administrator account in your Windows 10 computer.
• Disable or uninstall any anti-virus that you've installed to prevent it from interfering with the upgrade to Windows 10.
• Reinstall Windows 10.

Let us know the outcome of the troubleshooting procedure for us to assist you further.

 

WHEA_UNCORRECTABLE_ERROR - Random reboots and 0x124 error

Thanks, axe0

How do I explain what steps I took... I ran dm_log_collector.exe but not sure how results were actually acquired/interpreted.

I need to be able to explain steps I took and steps taken to reproduce.





thanks, in advance!