Windows 10: Windows 10 Freeze

Hi all,


Hopefully someone can help with this nightmare. My PC has suddenly starting freezing and becoming totally unresponsive, forcing me to press the power switch at which point it instantly shuts off, no press and hold needed. It usually happens in games, so far it's happened in Subnautica, No Man's Sky and Warhammer Total War 2, however it also happens whilst working occasionally.


The reliability monitor shows nothing, and I've recently cloned and replaced my HDD with an SDD, and attached a USB bluetooth dongle.


Solutions already tried -


- Increase virtual memory to x1.5 of my system ram

- Removed bluetooth usb dongle and all associated drivers

- Rolled back my graphics card driver

- Checked and confirmed my new SDD is connected to a SATA 3 port


Here's my system specs -


OS Name Microsoft Windows 10 Home
Version 10.0.19041 Build 19041
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name DESKTOP-HKB8J16
System Manufacturer MSI
System Model MS-7977
System Type x64-based PC
System SKU Default string
Processor IntelR CoreTM i7-6700K CPU @ 4.00GHz, 4008 Mhz, 4 Cores, 8 Logical Processors
BIOS Version/Date American Megatrends Inc. 1.40, 02/09/2015
SMBIOS Version 3.0
Embedded Controller Version 255.255
BIOS Mode Legacy
BaseBoard Manufacturer MSI
BaseBoard Product Z170A GAMING M5 MS-7977
BaseBoard Version 1.0
Platform Role Desktop
Secure Boot State Unsupported
PCR7 Configuration Binding Not Possible
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United Kingdom
Hardware Abstraction Layer Version = "10.0.19041.488"
Username DESKTOP-HKB8J16\Oliver Harris
Time Zone GMT Summer Time
Installed Physical Memory RAM 32.0 GB
Total Physical Memory 32.0 GB
Available Physical Memory 27.0 GB
Total Virtual Memory 36.8 GB
Available Virtual Memory 31.6 GB
Page File Space 4.87 GB
Page File C:\pagefile.sys
Kernel DMA Protection Off
Virtualisation-based security Not enabled
Device Encryption Support Reasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported, Hardware Security Test Interface failed and the device is not Modern Standby, Un-allowed DMA-capable bus/devices detected, TPM is not usable
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualisation Enabled in Firmware Yes
Hyper-V - Data Execution Protection Yes


Thanks

:)

 

Windows 10 Tweaks

Pressing “Windows+Pause Break” (it’s up there next to scroll lock) opens the “System” Window.

Windows 10: In the new version of Windows, Explorer has a section called Quick Access. This includes your frequent folders and recent files. Explorer defaults to opening this page when you open a new window. If you’d rather open the usual This PC, with links to your drives and library folders, follow these steps:

• Open a new Explorer window.
• Click View in the ribbon.
• Click Options.
• Under General, next to “Open File Explorer to:” choose “This PC.”
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credit to Lifehacker.

 

Windows 10 Computer Randomly Freezes

Hi,

Listed below are some possibilities why the computer keeps on freezing:

• Outdated drivers.
• Virus and malware.
• Corrupted system files.

We suggest performing the steps on this article that can help resolve the issue.

Get back to us if you have other concerns.

 

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