Windows 10: Windows 10 freezes but the mouse cursor still working

Discus and support Windows 10 freezes but the mouse cursor still working in Windows 10 Gaming to solve the problem; Hi, I'm experiencing Windows 10 freezes on the 1st startup, however, the mouse cursor is still working but unable to click anything and the PC was fine... Discussion in 'Windows 10 Gaming' started by Lawrence_Lim, Oct 21, 2021.

  1. Windows 10 freezes but the mouse cursor still working


    Hi, I'm experiencing Windows 10 freezes on the 1st startup, however, the mouse cursor is still working but unable to click anything and the PC was fine on working for few hours after the restart by pressing the reset button.It happened since early October and it was fine before this. I was formating the PC few times but still experiencing the same issue after few days. I discovered that the PC started freezing after the "sysmain" process get done by the hard disk usage on 0% from 90%+.PC Specs:- Intel Core i7-6700-ASUS B150 Pro Gaming/Aura-16GB Kingston DDR4 2133Mhz-1TB Western Digital Cavair

    :)
     
    Lawrence_Lim, Oct 21, 2021
    #1

  2. Freezes but mouse cursor and keyboard still work - must reboot

    It happened again! This time, I was not watching a video. CPU temperature was about 20C.

    Here's what I had open:
    • Two Microsoft Word (an old XP version) windows
    • Two Chrome windows with lots of tabs
    • Microsoft OneNote, the desktop app

    If I could describe the problem, it would probably be that I can move the mouse cursor but not click on something. I supposed freeze is seeming like the wrong way to describe this now. It's so weird.

    I'm going to try a different tactic now focusing on the mouse. I have X-Mouse Button Control installed. Next time the freeze happens, I'm going to check if this program can detect any button pushes. I'm using a Logitech M705 mouse. I don't see any drivers on Logitech's page, but there is a firmware update for the wireless receiver that I will install. Any other tips for checking the mouse?
     
    ComputerBen, Oct 21, 2021
    #2
  3. Nikhar_K Win User
    Mouse cursor keeps freezing

    Hi Colin,

    Thank you for writing to Microsoft Community Forums.

    Please reply to the following questions to help you further:

    • When does the mouse freeze?
    • Are you using a USB mouse or touchpad of laptop?
    • Since when are you facing this issue?
    • Are you aware of any changes made on the computer recently?

    However, you can try updating the mouse driver and check if that resolves the issue. Follow the steps from the article

    Update drivers in Windows 10
    to update the mouse drivers.

    Hope it helps.

    Please reply with the status of the issue, we will be glad to help you further.

    Nikhar Khare

    Microsoft Community - Moderator
     
    Nikhar_K, Oct 21, 2021
    #3
  4. OneMoar Win User

    Windows 10 freezes but the mouse cursor still working

    Problems with mouse cursor lockup.

    take the canned air to it with gusto and see what happens
    I used to burn though a mouse every year back when Played competitive quake 3 and it s mods
     
    OneMoar, Oct 21, 2021
    #4
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Windows 10 freezes but the mouse cursor still working

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