Windows 10: Windows 10 Freezes, Mouse moves but can't select or click anything. Keyboard also does not work

Discus and support Windows 10 Freezes, Mouse moves but can't select or click anything. Keyboard also does not work in Windows 10 BSOD Crashes and Debugging to solve the problem; Dear friends, I have Windows 10 Pro, SSD128 GB, RAM 8GB VGA NVIDIA 1050Ti 4GB HDD 1TB CPU Core i7 8750 My laptop freezes using the internet. I... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by SahiruDilan, Jun 13, 2020.

  1. SAHIRUDILAN
    SahiruDilan Win User

    Windows 10 Freezes, Mouse moves but can't select or click anything. Keyboard also does not work


    Dear friends,


    I have Windows 10 Pro,

    SSD128 GB, RAM 8GB

    VGA NVIDIA 1050Ti 4GB
    HDD 1TB
    CPU Core i7 8750

    My laptop freezes using the internet. I used Chrome and Edge. Both did the same.
    In the freeze the mouse moves. But I can not click anything.
    Even the keyboard does not work. I tried CTRL ALT DEL but it did not work.
    I had the latest updates too. I uninstalled the latest update and tried again. The same happened.

    Please help

    :)
     
    SahiruDilan, Jun 13, 2020
    #1
  2. VANION
    Vanion Win User

    Mouse and keyboard don't work on Windows install

    Its a new build i was trying to install my windows os

    Thanks for your help my PS keyboard is working unfortunately my usb mouse/keyboard still do not work even after having my OS installed. How would i go about selecting to load the driver packages?
     
    Vanion, Jun 13, 2020
    #2
  3. LONEWOLF
    lonewolf Win User
    Mouse and keyboard don't work on Windows install

    I have had this issue before luckily I have and old PS keyboard and mouse to use until windows loads. What version of windows are you trying to load? Like suggested make sure you have usb support on in the bios and you select to load the driver packages in memory when loading windws
     
    lonewolf, Jun 13, 2020
    #3
  4. JOHN FER
    John Fer Win User

    Windows 10 Freezes, Mouse moves but can't select or click anything. Keyboard also does not work

    Unresponsive Mouse and Keyboard in Windows 10

    Hi,

    One reason why your mouse and keyboard is not working is because of an outdated driver. We suggest that you update the mouse and keyboard driver by following the steps below:

    • Pres Windows+X key on your keyboard.
    • Select Device Manager.
    • Locate the mouse and keyboard drivers, right click, then click on Update.

    If you need further assistance, don't hesitate to reach out.
     
    John Fer, Jun 13, 2020
    #4
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Windows 10 Freezes, Mouse moves but can't select or click anything. Keyboard also does not work

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