Windows 10: Windows 10 freezes randomly

Discus and support Windows 10 freezes randomly in Windows 10 Support to solve the problem; I read somewhere that the freezing was more than likely the result of explorer.exe crashing. I'm not exactly sure now where I read this though as have... Discussion in 'Windows 10 Support' started by Keepoman, Aug 2, 2015.

  1. ivylad Win User

    Windows 10 freezes randomly


    I read somewhere that the freezing was more than likely the result of explorer.exe crashing. I'm not exactly sure now where I read this though as have been all over the place looking for solutions. The common theme seemed to be that this issue affects machines with multiple HDDs but this may just be a coincidence of course.

     
    ivylad, Aug 18, 2015
    #46
  2. alexat Win User

    hm maybe we use same software components? I am using Kaspersky Anti Virus and Acronis True Image 2015...
     
    alexat, Aug 20, 2015
    #47
  3. I'm in this same boat. I've done just about everything I could find regarding this issue and no luck. I know it isn't hardware related because everything worked on 8.1 fine but after 2 clean installs on separate brand new hard drives the issue persists. After any where from 5 minutes to 24 hours my computer will freeze entirely no matter what I'm doing. The audio will either stop or stutter on the last sound made. The mouse freezes and the keyboard as well as whatever is showing on screen so a total freeze basically. If i unplug the peripherals and plug them back in the backlit buttons on the mouse keyboard and headset dont come back on. Forced to do a hard reset. Sometimes it happens while playing a game, quitting out of a game, watching YouTube, searching Google on any browser(Edge, Chrome,Firefox,IE), looking through my file explorer or even just sitting at desktop. All drivers are up to date and all updates installed. Hardly any programs downloaded. No antivirus and nothing particularly strange showing in event viewer. BIOS up to date
    FX-6300 CPU
    970-G46 Motherboard
    R9 270x GPU
    8gb RAM
    1x 1TB WD Blue Hard Drive
     
    Anonymityix, Aug 20, 2015
    #48
  4. alexat Win User

    Windows 10 freezes randomly

    I increased my swap file to 8 Gigabyte fixed, the system works now since 3 hours without any problems, keep you up to date...

    (for me it looks like an disk write problem, it seems that any processes freeze when they try to write (or also read?) data to (from) disk. that's the reason why some processes are still responding, others not)
     
    alexat, Aug 20, 2015
    #49
  5. alexat Win User
    system runs since yesterday without any problems, seems the fixed and increased swapfile size fixed it for me? - update: problem occured again, no solution... :-/
     
    alexat, Aug 21, 2015
    #50
  6. alexat Win User
    still no solution. I noticed that the system freezes within minutes if there is a lot of disk io (eg. acronis true image backup or a large filecopy action)...

    the next problem: some programms (texteditor, smart svn client) lost their settings to default, maybe this is caused by the frequent hardresets...
     
    alexat, Aug 22, 2015
    #51
  7. alexat Win User
    it has to be a hardware/driver issue, it's to rare to be a windows 10 bug: let's try to identifie common hardware components?

    My System:
    Mainboard: Asus P8Z77-V LX (Z77 Chipset) with latest Chipset Drivers from Asus Homepage
    Soundblaster X-Fi Titanium HD
    256GB Crucial MX200 SSD (Boot Disk)
    480GB Crucial BX100 SSD
    2TB Western Digital Green
    Razer Imperator Mouse
    Cherry Keyboard
    MSI Geforce GTX 770 Graphics Card

    Software:
    Kaspersky Antivir 2015
    Acronis True Image 2015
     
    alexat, Aug 22, 2015
    #52
  8. 10user Win User

    Windows 10 freezes randomly

    Well this is all nice but after upgrading I decided to do a clean install and I get intermittent freezes using Edge and after coming out of sleep mode and have to do a hard restart then ok for a while.
     
    10user, Aug 22, 2015
    #53
  9. alexat Win User
    I tried every mentioned solution, but nothing worked for me. In the end I uninstalled Acronis True Image 2015 and since then the system runs stable (24 hours now).
     
    alexat, Aug 23, 2015
    #54
  10. I don't have Acronis True Image, but I get the freezes *Shock*Think
     
    ChefChaudart, Aug 23, 2015
    #55
  11. greshoff Win User
    I am also having the same issue of random freezes, I have Acronis True Image 2014 installed. Alexat is your system still stable after uninsalling Acronis True Image 2015? If so I might try uninstalling Acronis True Image 2014. I have also updated drivers etc.
     
    greshoff, Aug 26, 2015
    #56
  12. SQA333 Win User
    Have you guys checked for Event 129 in your Event Logs? That may be the reason.
     
    SQA333, Aug 26, 2015
    #57
  13. greshoff Win User

    Windows 10 freezes randomly

    What does Event 129 relate to?
     
    greshoff, Aug 26, 2015
    #58
  14. SQA333 Win User
  15. greshoff Win User
    Next time I get a freeze I'll have a look for Event 129 in event log.
     
    greshoff, Aug 26, 2015
    #60
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Windows 10 freezes randomly

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