Windows 10: Windows 10 Freezes, then Reboots after log-in AMD System

I just built a new system today, the components are as listed:

Ryzen 5 3600

Strix 470x-f Motherboard

16gb Corsair Dominator Ram

Strix 5700XT

750w PSU

The first time I installed and booted into windows there was no issue, I updated windows, and installed the driver and software for the CPU and GPU From the AMD website, then restarted. I was able to sign in normally but after a few seconds the system freezes and blackscreens, followed by a grey noise screen. The PC then restarts itself and continues to do this. I got to the windows recovery page once and tried to diagnose it but it would comeback with an error. I reinstalled windows once and tried again with no change. I think the PC is able to run normally without the updates and I don't really know which update causes the error since I stupidly installed them all at once. One thing to mention: I thought the graphics card was the issue since the VGA light on the motherboard is on, however, the lights disappear once I switch to a HDMI cable so I'm not quite sure. The graphics card is B-grade though.

:)

 

Windows 10 freezing at log in

Hello Frank,

A failed update or one-time startup process can sometimes cause stopping, freezing, or reboot-loop issues during the login process. To isolate the issue, we suggest that you answer the following questions:

• Do you have a USB device attached? If yes, can you remove the device and log in again.
  
• Have you tried turning off the WiFi feature in your laptop before logging in?
  
• How about running a Startup Repair in your Windows 10 laptop? (Boot to Advanced Startup Options>Click on Troubleshoot> Click on Advanced options> Click on Startup Repair)
• Aside from the above steps, what other troubleshooting steps have you done so far?
  

Looking forward to your response.

 

all games crash!

ive watch my temps and both the cpu and gpu are within normal ranges. when it freezes it simply freezes the image and stops the sound. i must reboot to get back to windows.

 

Windows freezes on the revolving circle upon reboot

Hi Peter,

Thank you for posting in Community.

We understand your concern and we will provide the assistance required to help you resolve the issue.

Before we proceed, I would like you to provide the information stated below:

• What happens if you do not restart when the blue circle freezes?
• Does the freeze happen only during reboot?

For now, I suggest that you place your computer in Safe Mode and reboot your computer and check if you still experience the freeze. To log into Safe Mode refer to the article provided in the link below

http://windows.microsoft.com/en-in/windows-10/start-your-pc-in-safe-mode

If you get the same symptoms in this mode as well, then I suggest that you check if you hard drive has any errors. To do so follow the steps below

1. Open This PC and then navigate to c: drive.

2. Right click on the drive and select Properties.

3. Then click on the Tools tab and under Error Checking
click on Check.

Hope this helps.