Windows 10: windows 10 freezes up, no response from keyboard and mouse turns off

windows 10 freezes up, no response from keyboard and mouse turns off

:)

 

Non-responsive keyboard/mouse and general freezing.

Hi

Yesterday evening, my mouse and keyboard started to be non responsive. I would be in the middle of writing a sentence, but all of a sudden my keyboard and mouse would stop working, then about 10 seconds later start up again. It wasn't a total system freeze, because chat messages would still appear on MSN, and everything would still move about on screen when i was playing a game. This happened on and off for about 1 hour, until I couldn't get the keyboard or mouse to work at all.

I booted my PC this morning, but my keyboard and mouse still failed to work. It would boot into Vista and XP fine (im dual booting), but they still wouldn't work - even before i could get into Windows. I reset cmos, I tried switching out the RAM but nothing seems to work, and the problem seems to be getting worse.

About 5 mins ago, I tried to boot into XP, but my whole system froze, and my motherboard let out a faint single beep. When I boot up, I get a single beep telling me that all (should be) fine.

Anyone ever had this problem? or anyone know how to fix it?

(Btw, I have tried different keyboards and mice, and I've tried plugging the USB ones in different sockets, but it didn't make a difference.)

Thanks

FAXA.

 

Computer and mouse freeze

Hi

There are several reasons that could have cause your keyboard and mouse to freeze. To know more about the issue, we will ask some questions to help us:

• Were there recent changes made before the issue occurred?
• What are the steps that you've done so far to know where the issue is coming from?

Meanwhile, we suggest that you refer to this article:
Mouse, touchpad, and keyboard problems in Windows for us to check all setting needed to help us in resolving your issue.

Let us know about the update.

 

Unresponsive Mouse and Keyboard in Windows 10

Hi,

One reason why your mouse and keyboard is not working is because of an outdated driver. We suggest that you update the mouse and keyboard driver by following the steps below:

• Pres Windows+X key on your keyboard.
• Select Device Manager.
• Locate the mouse and keyboard drivers, right click, then click on Update.

If you need further assistance, don't hesitate to reach out.