Windows 10: Windows 10: freezing, spontaneous reboots and blue screen errors

My ASUS Strix has been having issues lately in the form of some combination of the following:

• The computer will freeze and not accept any input, if there was audio playing at the time I get to hear the last fraction of a second of it on repeat until I turn the computer off.
• The computer will spontaneously restart, sometimes it freezes when trying to start up again and I'll have to turn it off and on manually.
• I will get blue screen errors with the following stop codes. In order of frequency:
  • KMODE_EXCEPTION_NOT_HANDLED
  • MEMORY_MANAGEMENT
  • SYSTEM_SERVICE_EXCEPTION
    
  • DIR

When the issue started I had not installed any new software or drivers. Since then I have made sure my drivers are up to date, checked for malware and ran the memory diagnostic tool. Nothing has changed. And for whatever reason I haven't had any of these issues while playing graphics heavy video games.

:)

 

Computer Freezes Then Blue Screen

Hello,

A stop error (also called a "blue screen" error) can occur if a problem causes your PC to shut down or restart unexpectedly. These errors can be caused by both hardware and software issues.

For us to better assist you, we'd like to know the following:

• Confirm which build is currently installed on your device. To check, follow the steps below:

• Press Windows key + R, then type in winver.
• Click OK.

• Were there any recent changes made prior to this issue?
• What is the make and model of your device?

Meanwhile, we suggest performing the steps on this article
on how to troubleshoot blue screen errors on Windows 10.

We look forward to your response.

Regards.

 

Error. Blue Screen

Hi,

In addition to the above mentioned solutions by Community members, I would like to add the following:

Before we proceed I would like you to answer the following question:

• 
  What is the make and model of your computer?
  
• 
  Did you make any changes prior to the issue?
  

The issue might occur due to Viruses, or something changing/deleting in Registry Files, a failure during Bootup, or a corrupt file which could be due to age of a computer or viruses or somebody tampering with files.

I suggest you to follow the step below:

Step

I suggest you to refer the article below and check if it helps:

Troubleshoot blue screen errors

http://windows.microsoft.com/en-us/windows-10/troubleshoot-blue-screen-errors

Please get back to us with updated status, we will be happy to assist you.

 

blue screen issue


after monthes of running system it was fine then on windows 7 it blue screened after looking it over myself and getting advice from local pc shop they suggest upgrading os will fix the issue so I upgraded to win 8.1 and along followed the blue screens now again upgrading after more advice I'm on win 10 and the bluescreens followed as a bad pool error rebooting I have included the requested report please help as spending the $150 the local pc shop wants is my next step