Windows 10: Windows 10 goes BSOD whenever I shutdown and restarting my laptop

Discus and support Windows 10 goes BSOD whenever I shutdown and restarting my laptop in Windows 10 BSOD Crashes and Debugging to solve the problem; I don't know why this always happen. When i want to restart or shutdown, my laptop dell 15r n5110 goes BSOD. Everytime i shutting down and restarting... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Ahmad Khalilul Hameedy, Dec 19, 2019.

  1. AHMAD KHALILUL HAMEEDY
    Ahmad Khalilul Hameedy Win User

    Windows 10 goes BSOD whenever I shutdown and restarting my laptop


    I don't know why this always happen. When i want to restart or shutdown, my laptop dell 15r n5110 goes BSOD.


    Everytime i shutting down and restarting my laptop.


    Error code is 'driver power state failure'

    :)
     
    Ahmad Khalilul Hameedy, Dec 19, 2019
    #1
  2. LITTLE CAT
    little cat Win User
    little cat, Dec 19, 2019
    #2
  3. JENNIFER BRI
    Jennifer Bri Win User
    Shutdown problem on my Windows 10 laptop.

    Hello,

    We suggest that you follow the troubleshooting steps below to resolve the issues with the shutdown function of your laptop:

    • Type Troubleshooting in the search bar beside the Windows icon.
    • Select Troubleshooting from the results.
    • Under System and Security, select Fix Problems with Windows Update.
    • Choose Troubleshoot as an Administrator.

    Let us know if the steps above worked for you.
     
    Jennifer Bri, Dec 19, 2019
    #3
  4. SIRRON
    Sirron Win User

    Windows 10 goes BSOD whenever I shutdown and restarting my laptop

    Windows 10 started not powering off on shutdown or restarting


    One of my laptops, the HP Elitebook 8460P with Windows 10 Creators Update, latest drivers and updates, started not power off on shutdown. It doesn't matter if I do a regular shutdown, Shift Shutdown, Restart, Safe Mode, "shutdown /s /t 0", it just goes through the steps and says shutting down services, then shutting down or restarting depending on which one I pick and does the bubbles in a circle and the mouse cursor still works and that's it. I have to hold down the power button to force it to turn off. Nothing shows up in the Event Viewer, I tried SFC & DISM /Restorehealth, chkdsk, and they all come up clean. I tried disabling Fast Boot and hibernation, and unplugging it and removing the battery and holding down the power button. There are no other devices connected to this laptop and it is the same hardware that it has had for over two years. I tried to rollback and then disabling the Intel Management Engine that I saw some people suggested, but there is no difference. There are no blue screens, no errors, nothing logged in Event Viewer, all hardware passes diagnostics, and everything else works just fine and it boots up quickly.

    Any help on fixing this would be appreciated.
     
    Sirron, Dec 19, 2019
    #4
Thema:

Windows 10 goes BSOD whenever I shutdown and restarting my laptop

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