Windows 10: Windows 10 Hanging and BSODs

My newly built computer is borderline unusable due to constant hangs- the computer will frequently pause then continue after about 45 seconds, which makes doing any work basically impossible. During the course of writing these few sentences running the log collector, and uploading the logs, it hung 5+ times. The only programs that typically are running are Word and Chrome. BSODs are less frequent, but still an issue.


My gut says that this is tied to the network card, but maybe there is something else (or multiple things) going on.
Any help is greatly appreciated.

Attachment 53012

:)

 

Unexpected store exception error

Running Windows 10 for a few months with no problem. Now getting a black screen and then Bsod with error message unexpected store exception. System does not reboot but hangs on Bsod. If I reboot I get a brief 30 seconds or so, time where it appears to
run normal then the screen goes black and I have to reboot manually but the same thing keeps happening. No recent software changes. Help please.

 

BSOD critical process died

I am running win10... have gotten BSOD with the message critical process died. the computer will reboot with about 10 mins of use then the BSOD again with the same msg, will hang for quite a while then reboot. Tried to send dump files but there is no email
address to send them. I would really like to revert to 7.... Your help is appreciated ASAP.

Stephanie

 

Hi triadlocal,

Welcome to the 10forums.

I understand you are having trouble running the dm log collector and uploading the zip.
Unfortunately I need you to try to upload the zip again, because it is empty.
If you can access another computer for a minute to upload the zip, I would try it *Smile

 

Sorry about that. I didn't realize there was an error creating the zip file.

I've rerun the program, and hopefully this one works.


Thanks again.

Attachment 53102

 

There are no dumps, but my suggestion is based on your description where I assume the hard drive is part of the cause.






Diagnostics Test

HDD TEST


Run SeaTools to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums



Note Do not run SeaTools on an SSD as the results will be invalid.



Run chkdsk
Disk Check - Windows 7 Help Forums



Run HDTune to

• scan for errors, no quick scan but full scan
• check the health,
• benchmark.

It may take some time, but please take the time you need to perform it properly.
Let me know what the results are

• of the error scan,
• make a screenshot of the health of every hard drive and post the screenshots,
• post screenshots with the benchmark of the
  • transfer rate,
  • access time,
  • burst rate,
  • cpu usage.

 

Even if this isn't the source of the problem, I want to thank you for your help with this.

• There is only 1 HD
• The HD is a SSD, so I did not run SeaTools.
• The Disk Check finished with no errors.
• The HDTools full scan finished with no errors.
• The screenshots are attached below.

Attachment 53593Attachment 53594

Again, thank you for your help.

 

Please open taskmanager and filter the activity on what is used most (disk, CPU, memory).
After filtering, monitor it to find out if any activity causes the performance issue.