Windows 10: Windows 10 hangs then freezes after waking from sleep

Discus and support Windows 10 hangs then freezes after waking from sleep in Windows 10 BSOD Crashes and Debugging to solve the problem; I have had the same Desktop computer with Windows 10. Since an update, when the Desktop computer wakes from sleep it will work for approx 5 minutes... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by bry121661, Jun 2, 2019.

  1. bry121661 Win User

    Windows 10 hangs then freezes after waking from sleep


    I have had the same Desktop computer with Windows 10. Since an update, when the Desktop computer wakes from sleep it will work for approx 5 minutes and then programs will freeze. The Microsoft Mouse will not move and Microsoft Keyboard will not respond. No BSOD or restart. Requires a hard restart. Happens 100% of the time when waking from sleep. Reloaded MS Mouse and Keyboard Center, Video drivers, DISM and SFC commands show no problems. Leaving a mouse hovering will cause active mouse and "no sleep function" which is fine but Desktop computer runs 24 hours per day. This is a very active issue on World Wide Web, but no solution will work on my Desktop computer.

    :)
     
    bry121661, Jun 2, 2019
    #1

  2. wake from sleep issue in windows 10

    Hi,

    Thank you for posting your reply. Apologize for the delay in response.

    I suggest you to check which devices are configured to wake up the computer from sleep by following the steps below:

    • Right click on Start icon and select Command Prompt (Admin).
    • Type the command line below:
    Powercfg /devicequery wake_armed

    3. Check if the devices (Keyboard, Mouse, Ethernet cable) are listed.

    If the system is not going to sleep and going to Hybernate, the only option to wake up is to press the Power button.

    Hope the information is helpful.
     
    Eeshwar Kumar, Jun 2, 2019
    #2
  3. Windows 10 freezes up instead of auto sleeping

    Hi,

    Regarding your issue with your Windows 10 freezes after hibernate mode, this could have happened due to graphic drivers. To resolve your issue, we suggest that you update the driver of your graphic card. You can follow the steps on this link:

    Update drivers in Windows 10.


    If the error still occurs, we found a thread that was found helpful. You can follow the steps provided by

    Phantasy Concepts
    on this link:
    Windows 10 hangs on wake up after sleep on DELL XPS13.


    Let us know if you need further assistance.
     
    Anthony Gal, Jun 2, 2019
    #3
  4. Todd626 Win User

    Windows 10 hangs then freezes after waking from sleep

    Windows 10 hangs then freezes after waking from sleep

    I have had the same computer with Windows 10 for almost a year when it automatically d/l the anniversary update. Since that update, when the computer wakes from sleep it will work for approx 5 minutes and then programs will begin to freeze. The mouse will
    function for another minute or two and then freeze as well. No BSOD or restart. Requires a hard restart. Happens 100% of the time when waking from sleep.

    I have-

    Updated all drivers

    Reinstalled Windows 10

    Changed power settings based on multiple other posts

    Looking for ideas. Please don't say it's hardware. It worked perfectly until an hour after the Anniversary update in August and I've been scouring this board since with no success.
     
    Todd626, Jun 2, 2019
    #4
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Windows 10 hangs then freezes after waking from sleep

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