Windows 10: windows 10 has no cd/dvd file

windows 10 has no cd/dvd file under disk drives

:)

 

how to copy files from the CD to the Computer drive

Hi Hankriegler,

I would suggest you to follow the steps below:

• 
  Press Windows key + X.
  
• 
  Click file explorer from the list.
  
• 
  Select the CD/DVD drive and hit Enter.
  
• 
  Select the files you want to copy from the CD/DVD, then select the drive where you want to paste or save.
  

I hope the information is helpful.

Thank you.

 

Windows 7 Professional keeps dropping the DVD/CD drive

Working with a fresh install (2nd attempt) of Windows 7 Professional on new hardware. The motherboard is a Gigabyte EP45-UD3P. Running 4G of RAM and an Intel Q9400 Quad Core CPU. The DVD/CD optical drive is a Pioneer DVR-218L.

Here's the problem - after two fresh installs, Windows 7 drops the DVD/CD drive and I get the following error in Device Manager (The device cannot start {code 10}). After the install, the drive works for a period of time, then stops working and I get the error code.

The driver appears to be a standard Windows driver (CD-ROM driver).

I've tried uninstalling the drive and re-installing it in Device Manager but it does not work - I continue to get the device error.

I've also swapped out the DVD/CD drive to insure it's not a bad unit. Same problem with both drives.

What do you suggest for next steps?? Could it be an issue with the motherboard?? A driver problem?

I visited the Pioneer web site - could not find any help or additional Windows 7 drivers.

What now??

 

CD/DVD Player Not Reading CD or DVD Disks

Hi Steve,

Thank you for contacting Microsoft Community.

I would suggest you to follow the below methods to fix issue.

Method 1: I suggest you to run the hardware troubleshooter and check the issue status.

1. Press “Windows key + X”.

2. Type “Troubleshooter” in the Search box and hit enter.

3. Select “Hardware and Sound” from the Troubleshooter Window.

4. Select “Hardware and Devices” under Devices option.

5. Follow the On Screen instructions.

Method 2: I suggest you to uninstall and install the network adapter drivers as below and check if it helps.

Step 1: Try updating the DVD\CD-ROM drives from device manager.

• Press Windows key + X and click on
  Device Manager.
• Expand DVD\CD-ROM drives.
• Right click on the driver select Update Driver Software.
• Restart the computer.

Step 2: I suggest you to check and install if there is any latest firmware update for DVD drive from the computer manufacturer.

Also, see:
Your CD or DVD drive is not recognized by Windows or other programs

(Applies to Windows 10 as well).

Disclaimer: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly.

Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, follow
the steps to do the same:

• Press Windows key + R.
• Type regedit in the run box.
• Locate and click the key or subkey that you want to back up.
• Click the File menu, and then click Export.
• In the Save in box, select the location where you want to save the backup copy to, and then type a name for the backup file in the
  File name box.
• Click Save.

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.