Windows 10: Windows 10 has stopped recognizing 2 of my 3 monitors

Discus and support Windows 10 has stopped recognizing 2 of my 3 monitors in Windows 10 Drivers and Hardware to solve the problem; After again re-installing the proper drivers, event viewer showed and event: Error 411 Kernel-PnP Device... Discussion in 'Windows 10 Drivers and Hardware' started by RavMosheG, May 24, 2020.

  1. RavMosheG Win User

    Windows 10 has stopped recognizing 2 of my 3 monitors


    After again re-installing the proper drivers, event viewer showed and event: Error 411 Kernel-PnP




    Device PCI\VEN_1002&DEV_731F&SUBSYS_2398148C&REV_C1\6&7d2fb39&0&00000008 had a problem starting.



    Driver Name: oem27.inf

    Class Guid: {4d36e968-e325-11ce-bfc1-08002be10318}

    Service: amdkmdap

    Lower Filters:

    Upper Filters:

    Problem: 0x15

    Problem Status: 0x0


    Have been using RX5700 XT for months, Windows 10, Adrenalin 19.11.2, 3 identical Samsung LED monitors, switching in and out of Eyefinity. Upgraded to 20.2.2, working fine, switched on Eyefinity, only 2 monitors working, switched off Eyefinity, still only 2 monitors, reboot, all 3 back on line. Tried again, same thing, this time after re-boot, the 2 monitors connected to Displayport no longer recognized at all. Have done DDU clean uninstall, and have tried again with all versions of software, 19.11.2,020.2.2,20.4.2, still no recognition of monitors connected to Displayport. Also, eyefinity tab no longer even appears on ANY of the 3 versions of Adrenalin BTW, Re-live NOT installed, so no Remote Play enabled All 3 monitors work fine connected to HDMI output. Factory reset monitors, nothing. When the only monitor is connected to Displayport, the BIOS-motherboard startup screen appears, but goes black when Windows loads. VR headset works fine on Displayport output.

    :)
     
    RavMosheG, May 24, 2020
    #1

  2. win 10 won't recognize multiple monitors

    I upgraded from win 7 where I had 3 monitors extended w/ 2 graphic card. now win 10 wont recognize other monitors. I have tried all suggestions. please help....
     
    ranjitkamlani, May 24, 2020
    #2
  3. Laptop suddenly stopped recognizing the external monitor

    Hi,

    Thank you for posting your query in Microsoft Community.

    To assist you better, I would like to ask if the laptop is unable to recognize only the external monitor or other external devices also.

    I suggest you to run the Hardware and Devices troubleshooter by following the steps below:

    • Click on the Start button, and type “Troubleshooting” on the search bar.
    • Click on “Hardware and Devices”.
    • A pop-up will appear, click on the “Next” button and your hardware troubleshooting will start.

    Hope the information is helpful. Keep us posted on the status for further assistance.
     
    Eeshwar Kumar, May 24, 2020
    #3
  4. Igal_1234 Win User

    Windows 10 has stopped recognizing 2 of my 3 monitors

    Laptop suddenly stopped recognizing the external monitor

    Original Title: Igal

    Hi,

    I am using Samsung series 5 Ultra laptop. installed windows 10 and upgraded to office 2015.

    my laptop suddenly stopped recognizing the external monitor (HDMI connection). checked on a few different cables and monitors but nothing happens.

    anyone has any suggestion how to fix this problem?

    Thanks
     
    Igal_1234, May 24, 2020
    #4
Thema:

Windows 10 has stopped recognizing 2 of my 3 monitors

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