Windows 10: Windows 10 Home 1903 update hangs on restartwith Samsung NVME SSD

Discus and support Windows 10 Home 1903 update hangs on restartwith Samsung NVME SSD in Windows 10 Installation and Upgrade to solve the problem; Hi, Tried many times to do this update from 1803. Have tried all suggested methods incl media creation tool etc. The laptop has a Samsung 960 evo... Discussion in 'Windows 10 Installation and Upgrade' started by DarylPatterson, Sep 5, 2019.

  1. Windows 10 Home 1903 update hangs on restartwith Samsung NVME SSD


    Hi,


    Tried many times to do this update from 1803. Have tried all suggested methods incl media creation tool etc. The laptop has a Samsung 960 evo NVME SSD in place, each time I try to apply 1903 the update process hangs on the second restart with just the Gigabtye logo with no spinning dots. If I force shutdown via power off and power on then the update process continues, completes and eventually allows me to logon like normal.


    The end result is that my system can be shutdown with power off then powered back on and lets me logon however if I do a restart then I get the same behaviour, that is it seems to shutdown Ok but on the way back up it hangs with the Gigabyte logo with no dots.


    I've also noted that the update does not load the NVME driver for the SSD which I did manually.


    So my research suggests that virus software, connected usb devices may cause issues with 1903, so I uninstalled the virus software and removed all attached usb devices with the same result.


    It seems that 1903 does something to the efi boot partition that creates this issue, so I tried to restore the EFI partition from 1803 and the end result was that the system will restart OK but this is not a long term solution, however proves a point that the 1903 update does not like my SSD.


    So my last try to get through this update was that I migrated the SSD back to the original Hitachi HDD then did the update and the result was that everything worked fine, that is no hangs during the update process and when done the restart option works fine.


    So then I migrated the updated system from my working HDD back to the Samsung 960 evo NVME SSD and the restart option hanging issue returned.


    So my conclusion is that windows update 1903 is incompatible with the Samsung 960 evo PCie NVME device and /or its driver.


    Hope someone has some ideas to get over this annoying problem.

    :)
     
    DarylPatterson, Sep 5, 2019
    #1

  2. Windows refuses to install on NVME SSD (Samsung 960 EVO)

    First, thanks everyone who copy-pasted the first relevant results they found in Google. I found those before I asked the question.

    The solution that I got to work is as follows:

    • Disable CSM / UEFI
    • Enable Secure Boot
    • Now the installer can access the NVME SSD
      • Format the drive
      • Restart the machine

    • Enable CSM / UEFI

    • Disable Secure Boot

    • Proceed to installer and now Windows will allow you to install to the NVME SSD drive
     
    MikeIsMike, Sep 5, 2019
    #2
  3. Windows 10 installer don't detect NVMe drive

    I have 2 drives:

    • disk1 (SATA SSD, with Ubuntu 16.04)
      • partition1 (sda1: flag /boot)
      • partition2 (sda2: flag /home, encrypted by LUKS)
    • disk2 (NVMe SSD)

    So, the goal is to install Windows 10 on disk2 and boot it from GRUB (which is on sda1).

    What is the problem ?

    In disk-choose step, disk2 is missing. However Ubuntu 14.04 installer "see" this disk, so I assume that is software issue, rather than my hardware.

    What I tried to solve this problem ?

    • loaded Samsung NVMe drivers from this thread
    • patched Windows image using DISM tool by adding 2 updates. I followed this guide
    • tried to run Windows 10 installed on USB stick to install it

    All of them failed.

    Please help me to solve this issue.
     
    WojciechCe, Sep 5, 2019
    #3
  4. swarfega Win User

    Windows 10 Home 1903 update hangs on restartwith Samsung NVME SSD

    swarfega, Sep 5, 2019
    #4
Thema:

Windows 10 Home 1903 update hangs on restartwith Samsung NVME SSD

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