Windows 10: Windows 10 Home edition "Switch Users" choice is missing

I have a PC running Windows 10 Home. There are two user accounts on the PC, both Administrator accounts. When the computer is started, only a single account shows up for login. When I've logged into that account and go to the start menu, there is no Switch User setting. If I hit "Control-Alt-Del", there is no Switch User choice. I've confirmed in the Control Panel that there are two accounts on the device... but nothing I do allows me to switch users to the account account. This problem started only in the last few days, and the last Windows Update was more than 2 weeks ago.

:)

 

Switch User option missing - Windows 10

Problem: Switch User option missing in login screen.

I have 4 user accounts on my computer, 2 of which are administrators. I was using one local non-admin account, and when I tried to switch accounts on the login page, I couldn't find the options for the other accounts. Using Ctrl+Alt+Del or Alt+F4 and switch
user choice simply returns me to the lock screen, still without options of other accounts. Clicking the windows button and then username also does not show the option to switch accounts.

Restarting the computer did not work. I use the home edition of Windows 10 (version 2004), so I believe that I cannot access the Local Users and Groups option in system tools or the Local Group Policy Editor, which I saw some solutions being based off of.

 

Cant switch users in Windows 10

Hi Sarah,



Thank you for posting your query in Microsoft Community.

I apologize for the inconvenience caused. We are glad to help you.



Please share a few details:

• 
  What exactly happens when you try to switch users?
  
• 
  Do you receive any error message/code?
  
• 
  Did you make any changes to the computer prior to this issue?
  

I suggest you to follow the below steps to Switch users.

• 
  Press Ctrl + Alt + Del key altogether.
  
• 
  Click on Switch User.
  
• 
  Select the user with which you want to login.
  

If computer starts up with a user other than the one you want, login to that user account and switch user to the account that you need and check.



Hope this information helps. Do contact us for further queries. We will be happy to assist you.



Regards,

Jenith

 

Can't sign out or switch users in windows 10

Hi,

Thank you for visiting Microsoft Community.

If you are willing to switch between user try the steps provided below and see if it helps.

• Press Alt+F4.
• This will open shut down window.
• Click the down arrow key and select Switch user from the list.
• Hit OK and it will show you other user account present on the PC.

Do keep us updated.

Regards,