Windows 10: Windows 10 Home receiving Errors Event 36874 and 36871

Discus and support Windows 10 Home receiving Errors Event 36874 and 36871 in AntiVirus, Firewalls and System Security to solve the problem; I stared receiving event if 36874 and 36871 message in my event log few days ago and now I can't run windows update 36874 An TLS 1.2 connection... Discussion in 'AntiVirus, Firewalls and System Security' started by KhalidUSA, Feb 10, 2019.

  1. KhalidUSA Win User

    Windows 10 Home receiving Errors Event 36874 and 36871


    I stared receiving event if 36874 and 36871 message in my event log few days ago and now I can't run windows update


    36874 An TLS 1.2 connection request was received from a remote client application, but none of the cipher suites supported by the client application are supported by the server. The TLS connection request has failed.


    36871 A fatal error occurred while creating a TLS client credential. The internal error state is 10013.


    I have already added TLS 1.2 in registry as given below


    1. HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.2\Client\

    i) DisabledByDefault set to 0

    ii) Enabled Set 1

    2. HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.2\Server

    i) DisabledByDefault set to 0

    ii) Enabled Set 1

    What else I need to do resolve this issue.

    :)
     
    KhalidUSA, Feb 10, 2019
    #1
  2. Vincent_7 Win User

    EVENT 36871, SCHANNEL

    Hello,

    my event viewer have been popping out and showing me this error multiples times throughout the day.

    Event 36871, Schannel

    A fatal error occurred while creating a TLS client credential. The internal error state is 10013.

    i have no idea why the error keeps happening and getting logged.

    i am a windows 10 user and i only uses the following programs, steam, google chrome and itunes.

    i had used nartac software IIS Crypto and implemented best practice before (i read this solution? somewhere) and the error still keeps happening.

    pls help to solve this issue, thanks
     
    Vincent_7, Feb 10, 2019
    #2
  3. Event ID 36871 - Repeating TLS Error 10013

    Each day shortly after logon, my windows 10 log fills with numerous copies of SChannel Error 36871:

    "A fatal error occurred while creating a TLS client credential. The internal error state is 10013."

    I do not see any symptoms of this error that I recognize as such - failed secure connections etc.

    The error occurs both before and after domain connectivity is established - as indicated by NtpClient.

    Despite the error being "fatal", it repeats 2-4 times, followed by an increasing pause before repeating again.

    My question is, first and foremost, what does internal error state 10013 indicate?
     
    AndrewWiggin, Feb 10, 2019
    #3
  4. David Haz Win User

    Windows 10 Home receiving Errors Event 36874 and 36871

    Event ID 36871 - Repeating TLS Error 10013

    May we know if these errors are causing any problems in the performance of your device? These event logs consists of a description of the event and, sometimes, additional data for the event. There are three types of logs that you would see in the Event Viewer,
    these would help you filter out which is causing the problem in your device:

    • System Log - this log records events within the system components, such as drivers or startup components.
    • Application Log - this log records events that are triggered by applications, for example, Internet Explorer.
    • Security Log - this records security events, such as logging in, and events that are related to the use of resources within the device, for example, opening or deleting files or folders. The Security Log helps identify changes within your
      device.
     
    David Haz, Feb 10, 2019
    #4
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Windows 10 Home receiving Errors Event 36874 and 36871

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