Windows 10: Windows 10 Home Upgrade to Windows 10 Pro Question

Discus and support Windows 10 Home Upgrade to Windows 10 Pro Question in Windows 10 Installation and Upgrade to solve the problem; I6/25 I brought an upgrade from Windows 10 Home to Pro. The laptop went through several hours of installing and my machine still shows Windows 10 Home... Discussion in 'Windows 10 Installation and Upgrade' started by PhillipScher, Jun 26, 2021.

  1. Windows 10 Home Upgrade to Windows 10 Pro Question


    I6/25 I brought an upgrade from Windows 10 Home to Pro. The laptop went through several hours of installing and my machine still shows Windows 10 Home as the version. I called a Microsoft Store and the guy gave me a phone number after I explained to him my problem. The phone number is, however, to Straight Talk Technical support. How is this possible? I have a Paypal receipt . Can someone help me get to a real live person at Microsoft that can explain how this happened and assist with the upgrade? So far all I get is a bunch of stupid bots that are br

    :)
     
    PhillipScher, Jun 26, 2021
    #1
  2. Nordic Win User

    Windows 10 upgrade problem, no input accepted

    I really hate having to come here and ask for help, but I really am stumped. It hurts my geek pride. I have a PC with fairly modern hardware in it. It has a p8p67 pro in it. I have tried upgrading windows 10 on it twice now. Both times I have had the same result.

    After windows finishes upgrading it goes to the log in/set up screen. I can't do anything. No keyboard or mouse input is accepted.

    I will list some, or hopefully all, of the troubleshooting steps I have tried:
    • Move keyboard and mouse to different USB ports.
    • Try different keyboard or mouse.
    • Restart computer, repeatedly.
    • Google for related issues.
    • Update Bios, because why not.
    • Create boot media and revert to windows 7.
    The windows 10 system restore boot media works fine with keyboard and mouse. All USB ports work in windows 7. I don't know what is wrong. I suspect that windows 10 is lacking a driver of some sort, but since the computer accepts no input I have no way of checking for which driver let alone installing it.

    Please help me figure this out. If I have to revert back to windows 7 again, I am not going to get it upgraded to windows 10. Thank you in advanced.
     
    Nordic, Jun 26, 2021
    #2
  3. Frick Win User
    Windows 10 Release Date Announced

    Windows 10 Home will be $119, Pro $199.

    Microsoft: Windows 10 Home costs $119, Pro costs $199



    Which is good news actually, because Windows 8.1 is loads cheaper than previous versions (retail licensing at Windows 7 OEM prices). And it sort of puts a huge hole in the Windows subscription theory.
     
    Frick, Jun 26, 2021
    #3
  4. Mussels Win User

    Windows 10 Home Upgrade to Windows 10 Pro Question

    Windows 10 upgrade problem, no input accepted

    i've seen this when the stock USB drivers went kaput. Only ever seen it once - i used a PCI USB 2.0 card and connected the mouse and keyboard to that, and manually updated the USB 2/USB 3 drivers.
     
    Mussels, Jun 26, 2021
    #4
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